GuildQuality’s 2013 Guildmaster Award Winners Announced

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GuildQuality Recognizes North America’s Best Customer Service Providers in the Residential Construction and Home Services Industry

Guildmaster Badge
The people at these great companies appreciate the influence that each and every one of their customers has on the growth and long-term success of their business.

GuildQuality, the leading independent customer satisfaction surveying company for the residential construction industry, recently announced the winners of their celebrated Guildmaster Award. GuildQuality has powered the Guildmaster Award since 2005 to recognize service excellence in the home building, remodeling, contracting, and home services professions.

“Although all of our home builders, remodelers, and home improvement companies are unique, they each share a commitment to service excellence,” stated GuildQuality Founder and CEO, Geoff Graham. “The people at these great companies appreciate the influence that each and every one of their customers has on the growth and long-term success of their business.”

Over the past few months, the customer satisfaction surveying company reviewed numerous survey responses submitted by customers of Guildmaster candidates. In granting awards, GuildQuality considered two primary metrics for each candidate: the percentage of customers who would recommend, and the percentage of customers who responded. Companies who received a Guildmaster Award verified that they had provided GuildQuality with a complete and unabridged customer list, and additionally they achieved a recommendation rate of greater than 90 percent.

The Guildmaster Award is separated into three separate qualifications: Guildmaster, Guildmaster with Distinction, and Guildmaster with Highest Distinction. Review GuildQuality’s qualifications to win a Guildmaster Award for more information.

Over 200 home builders, remodelers, and contractors throughout North America were recognized this year for their superior delivery of customer care. Classic Remodeling (Johns Island, SC), Cook Bonner Construction (Charleston, SC), Eberle Remodeling (Sacramento, CA), Phillip W. Smith General Contractor (Isle of Palms, SC), Revival Construction (Atlanta, GA), and Structures Building Company (Mt. Pleasant, SC) have all received Guildmaster Awards every year since its start.

GuildQuality’s Guildmaster Award not only supplies outstanding service providers with the recognition they deserve, it also helps homeowners to identify exceptional home builders, remodelers, and home services contractors in their area. See a full list of award winning contractors near you.

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Erica England
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