Harris Connect's technology and expertise in contacting and engaging the constituents of its clients is state of the art and combined with IDC's experience with fundraising programs, will revolutionize the fundraising capabilities of non-profits.
Chesapeake, VA (Vocus) March 23, 2010
Harris Connect today announced that it has acquired the assets of IDC, Ltd., a leading provider of high quality fundraising programs to non-profit organizations. With 47 and 35 years of market experience respectively, Harris Connect and IDC will combine their market leading solutions and shared commitment to high quality and customer service to offer non-profit organizations a multi-platform, integrated fundraising solution that is unmatched by any other provider today.
For over 35 years, IDC has served the widest variety of non-profit organizations, generating significant fundraising dollars through its established PHONE/MAIL®, TeleMax®, CallerMax® and other industry leading programs. Their applied, sound fundraising principles ensure success, and will be the cornerstone of the enhanced fundraising programs that will now be offered through Harris Connect.
The enhanced programs will benefit from Harris Connect’s expertise in data mining, analytics and research, as well as their leading online and mobile solutions. Comprehensive analytics will provide a deeper insight to each prospect, thereby matching each prospect with the right message. With the multi-platform approach, the programs will maximize the reach and engagement of each prospect by offering them the ability to participate via phone, mail, web and/or mobile.
In addition, fundraising programs using in-house calling staff will be enhanced with Harris Connect’s versatile phone center technology, the HC Virtual Call Center. HC Virtual Call Center uses VoIP technology, and only requires the organization to have computers or laptops connected to a high speed internet line. No servers, extra phone lines and back office support are required. The HC Virtual Call Center technology has the flexibility to deploy quickly and efficiently, to small and large scale programs, thereby giving non-profits a powerful new option in fundraising. Harris Connect will continue to offer offsite phone center capabilities with their comprehensive suite of fundraising programs.
HC Virtual Call Center and the online giving tools hosted by Harris Connect provide non-profit organizations the benefit of real-time credit card transaction processing and the security of Harris Connect’s PCI DSS Level 1 Merchant status. Donors expect and demand this level of security when participating in any fundraising program. Harris Connect’s proven technology and commitment to maintaining high security standards has already enabled its existing clients to generate millions of dollars in contributions, events and other transactions annually.
Gregg Carlson, Chairman and CEO of IDC states, “The benefits to non-profits will be profound. Our vision always included the ability to provide our clients with a comprehensive donor relation management solution. By combining our assets and experience with those of Harris Connect, we will help our clients raise more money and take their fundraising programs to the next level.”
Robert Gluck, CEO of Harris Connect comments, “What’s truly exciting to me is that Harris Connect and IDC start with similar histories, identical core values and in many cases, shared clients. Harris Connect’s technology and expertise in contacting and engaging the constituents of our non-profit clients is state of the art. Combined with IDC’s experience with fundraising programs, we will bring a fundraising and donor relations solution that will revolutionize the fundraising capabilities of non-profit organizations.”
About Harris Connect, LLC
Harris Connect provides non-profits with the widest array of solutions to engage members and generate revenue. Their products and services include commemorative publications which feature member-generated content, historical articles and contact information; research services to update email, phone and mailing address data; innovative online communities which include email marketing, online giving, event registration, an application for Facebook, and other services; mobile marketing, and fundraising. Harris Connect serves more than 4,000 non-profit organizations worldwide including top educational institutions, associations and organizations. The company is headquartered in Chesapeake, Virginia with offices in New York and Texas. Harris Connect, LLC is an affiliate of The Wicks Group of Companies, L.L.C., a New York-based private equity firm.