A well maintained, properly localized help system can save a company millions of dollars each year by reducing the need for end users to call the company for help.
Cupertino, California (PRWEB) February 17, 2015
Net-Translators, an industry leader in translation, localization, internationalization and multilingual testing services, announced today the hosting of a complimentary webinar on Thursday, February 19th, 2015 from 11:00 am - noon PST titled “Content Strategy and Localization of Yahoo’s Help Content”. Featuring presenters Chris Todd, Senior Manager of Global Management Knowledge at Yahoo, and David Sommer, Director of Strategic operations at Net-Translators. Additional information and registration is available at http://www.net-translators.com/knowledge-center/webinars/content-strategy-and-localization-of-yahoos-help-content.
Chris Todd of Yahoo will discuss localization strategy and help content management tips and share knowledge on help systems localization best practices. Gal Yissar, CEO at Net-Translators, notes, “Chris’ 5+10 content strategy seamlessly supports Yahoo’s goal of providing self-support content for millions of customers in numerous languages, and we’re thrilled he’ll present his methodologies”. He adds, “a well maintained, properly localized help system can save a company millions of dollars each year by reducing the need for end users to call the company for help”.
Chris and David will share strategies on a variety of topics, including how to:
Help customers help themselves with localized, relevant content
Control expenses while serving multiple languages across multiple regions
Commit to a translation and localization strategy
Improve through data analysis and feedback
Follow through on content principles
Help systems localization best practices from the vendor-side of view
The 60-minute online session is geared toward localization and translation professionals wanting to learn more about localizing online help systems, software, and web apps. Space is limited and registrations are accepted on a first-come, first-serve basis. Previously recorded localization related webinars may be viewed by visiting Net-Translators’ Knowledge Center: http://www.net-translators.com/knowledge-center.
About Net-Translators (http://www.net-translators.com)
Net Translators is a leading provider of translation, localization, and multilingual testing services in more than 60 languages. For over a decade, Net-Translators has helped software developers, medical device manufacturers, and hardware companies prepare their products and services for worldwide development.
The company’s service portfolio includes the language services needed to localize and test software, medical devices, and websites including localization of user interfaces, online help, technical and marketing materials, and more. Net-translators’ one-of-a-kind Multilingual Testing Center offers professional testing staff and a dedicated localization testing environment for products of all kinds. Net-Translators is certified ISO 9001:2008, ISO 13485:2003, and EN 15038:2006, and specializes in translation of materials for compliance to international regulations. In 2011, 2012, 2013, 2014 and 2015 Net-Translators was ranked No. 1 in Translation Services by TopTenREVIEWS.