Help Desk Premier Offers Its Web-Based Software to U.S. Organizations at No Cost

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Help-Desk-Software LLC is giving U.S. organizations an opportunity to acquire a permanent license to its Help Desk Premier software at no charge. Companies can obtain a full version of the user-friendly help desk software by simply requesting it and filling out a registration form.

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We are happy to be able to give companies a valuable opportunity to enjoy our comprehensive software with no financial obligation or restrictions.

Help-Desk-Software LLC, in cooperation with its partner company, BrightBox Solutions, is now offering U.S. organizations a full-featured version of its Help Desk Premier software at no cost. The offer is for two unlimited technician licenses with all product features enabled—and no distracting advertisements will be included. To obtain a perpetual license for Help Desk Premier, organizations simply have to request the free help desk software and complete a brief registration form.

“We are happy to be able to give companies a valuable opportunity to enjoy our comprehensive software with no financial obligation or restrictions,” said Executive Vice President Joseph Davoren. “Other companies offer a free version of their help desk software, but they are often limited in features or contain advertising.”

The extraordinary offer does not limit the software in any way and allows users to enjoy all of the features of Help Desk Premier, including:

  •     Two full technician licenses (additional licenses may be added at any time)
  •     Active Directory integration
  •     Email integration
  •     Multiple domain support (including Active Directory and Email Integration)
  •     Complete ticket management
  •     Knowledge base for technicians and end-users
  •     Customer self-service portal (unlimited end-user access)
  •     Flexible ticket escalation
  •     Change management
  •     Extensive customization capabilities
  •     Asset management
  •     Extensive, customizable reporting

Help Desk Premier is installed on-premise within an organization’s network. To make the process as easy as possible, the company is also providing installation assistance as a courtesy. Installation requires minimal system resources, and everything can be completed easily through an online meeting, according to Davoren. “You can arrange an online meeting with our support staff at no charge to get assistance with the installation, which typically takes 10 to 15 minutes,” he said.

Help Desk Premier is a user-friendly help desk management program that’s designed for organizations of all types and sizes. With its full-scale features and affordable pricing, the help desk software is a viable tool for efficiently processing customer interactions. Help Desk Premier also serves as an all-purpose issue tracking tool that can help organizations quickly address clients’ concerns. It offers a secure and easy-to-use online interface that is more robust than many of the high-priced competing options available today.

In a time when many companies have to operate with tighter budgets, Help Desk Premier is a refreshing alternative in the marketplace—especially for start-ups and small businesses with limited resources. A perpetual license for help desk software similar to Help Desk Premier can cost thousands of dollars. However, Help-Desk-Software LLC is delighted to offer complimentary access to its product as a way to give something back to the community. Earlier this year, the company gave Help Desk Premier to select military organizations. Last year, it provided unlimited user licenses for the web-based application to educational institutions at no cost.

For more information, please visit or contact Executive Vice President of Sales Joe Davoren at (888) 885-2401, Extension 700.

About Help-Desk-Software LLC
Based in Pittsburgh, PA, Help-Desk-Software LLC is an innovative firm that helps companies quickly and easily manage their customer interactions. Its Help Desk Premier software is the ideal helpdesk, service desk and all-purpose tracking tool for providing technical support to customers. Help Desk Premier is comprehensive, customizable and scalable, yet extremely affordable. Help-Desk-Software’s team, which has more than 30 years of experience delivering superior customer support solutions, serves the technology needs of clients worldwide.


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Joe Davoren, Executive Vice President of Sales
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