H&H Color Lab Is First to Unveil Mobile Customer Service Solution For Professional Photographers Using Iphone and Android Devices

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Professional photographers can continue to monitor their production lab work and track deliveries from studio, assignment, or from wherever they happen to be, using H&H's innovative and first to market Iphone and Android CRM applications. Both applications are available immediately and are free of charge and allow direct and instantaneous customer service interface on a 24/7 basis.

Powerful yet simple user interface

"For us to be competitive in today’s marketplace, we must use every moment of the day to become a more profitable business…this means our office must be just as mobile as we are,” says Scott Hayne, of Scott Hayne Photography, Norfolk, VA."

H&H Color Lab announces the introduction of its innovative iPhone and Android based customer service applications, making H&H the first in the professional photo industry to apply new cutting edge technology to allow iPhone and Android customers a direct interface to lab order management and delivery systems. The free downloadable application offers a quick yet powerful display of all orders, including in-lab production status, delivery schedules and package tracking... directly from mobile devices.

“Our customers are busy independent business owners” remarks Dave Drum, Manager of Business Development at H&H. “Photographers are always on the move, often spending extended time working in the field,” adding “our new mobile applications keep the critical data they need at their fingertips allowing them to answer questions, manage schedules and continue to offer top notch customer service from virtually anywhere they happen to be!”

Today the H&H application is available for iPhone, iTouch and Android devices alike. Drum points out that “we chose these devices as the first mobile platforms on which to launch our new photographer CRM application. Their widespread adoption in the imaging industry and fast interfaces make them the perfect fit for many of our customers.”

Early response from photographers is gratifying. "For us to be competitive in today’s marketplace, we must use every moment of the day to become a more profitable business…this means our office must be just as mobile as we are,” says Scott Hayne, of Scott Hayne Photography, Norfolk, VA. “Our customers demand top notch service all the time,” Hayne continued, “we need critical answers when we are on the move or even while we are shooting… the H&H application makes it all possible. H&H has listened to the needs of our studios and presented another cutting edge product, leading the way… as always."

Current H&H customers can download the iPhone and iTouch application from their devices by going to the App Store and searching for “H&H”, or the Android version by going to the Market on their device and search for “H&H”. Professional photographers interested in becoming H&H business partners can get further information at http://www.hhcolorlab.com.

About H&H --- H&H Color Lab is a leading U.S. digital photographic lab providing professional photographers with world class products and services for the past 40 years. H&H prides itself on growing with its customers and its soul and passion is continually focused on providing cutting edge products and services in the dynamic world of professional quality digital photography. They offer professionals a full line of top quality, state of the art digital output including photographic prints, leather bound albums, press-printed books and cards as well as a wide range of specialty products. For more information see http://www.hhcolorlab.com.

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