Higher Logic Introduces New Community Manager Services

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Community management packages available to build and sustain online community engagement and activity

HL clients in action

Higher Logic clients in action during community management training

A set of community manager services will ensure success for both your social initiatives and save on staff bandwidth

Higher Logic has introduced its new Community Manager Services, offering a range of community management packages for clients to launch, promote and sustain successful and engaging communities. As an industry leader in cloud-based community platforms, Higher Logic has worked with over 500 clients to launch communities with thriving engagement and activity.

The Community Manager Services will help organizations develop a thriving community using best-practice philosophies, and benefit from Higher Logic’s expertise in community management, content generation, engagement strategies, reporting and metrics. The strength of the services comes from Higher Logic’s seasoned team of community management experts.

These services aim to be more scalable and flexible for any organization’s evolving needs, whether its dedicated support for troubleshooting and actively managing cases, or the community is ready to incorporate a designated community manager for strategy, reporting and full time communications. Higher Logic provides unparalleled passion and management skills for online communities.

“We truly believe that online communities are the future of associations and other member-based organizations,” says Rob Wenger, CEO of Higher Logic. “Acting as an engagement think-tank within Higher Logic, our Community Manager Services team will provide everything from support representatives and engagement recommendations, to designated community managers and launch packages. Pairing your community with a set of services that fits your organization’s needs will ensure success for both your social initiatives and save on staff bandwidth.”

Higher Logic offers five community manager services packages, ranging from daily, proactive support and engagement tactics to full time community managers and launch planning. The entire Community Manager Services team is highly trained in the Higher Logic system, and will also be conducting research for insights and best practices in community engagement tactics.

About Higher Logic
Higher Logic is an industry leader in cloud-based community platforms, with over 25 million engaged members in more than 200,000 communities. Organizations worldwide use Higher Logic to bring like-minded people all together, by giving their community a home where they can meet, share ideas, answer questions and stay energized.

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Caitlin M. Struhs
Higher Logic
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