HireRight is committed to our customers' hiring success, and we know that providing responsive, high-quality customer service is a critical part of an effective employment screening program. By combining our on-demand screening solutions, outstanding account support, and continual feedback from our customers, we strive to deliver the best available overall user experience in the market.
IRVINE, Calif. (PRWEB) May 15, 2008
"We are honored to be recognized with the ACE Award for achievement in customer excellence," stated Eric Boden, chairman and chief executive officer, HireRight. "HireRight is committed to our customers' hiring success, and we know that providing responsive, high-quality customer service is a critical part of an effective employment screening program. By combining our on-demand screening solutions, outstanding account support, and continual feedback from our customers, we strive to deliver the best available overall user experience in the market."
The CustomerSat ACE Awards certify, acknowledge, and celebrate outstanding achievement in customer satisfaction. Qualifying performance is a combination of customer satisfaction mean scores and top-box rating percentages maintained during the measurement period. CustomerSat endeavors to ensure that the survey processes on which metrics are based are rigorous, defensible and repeatable. Surveys may use either a census of customers or representative sampling with specified minimum confidence levels and maximum margins of error.
About CustomerSat, a MarketTools company
CustomerSat is the leading provider of enterprise solutions for measuring, analyzing and managing enterprise-wide action based on customer satisfaction and loyalty feedback. With advanced technologies and proven market research techniques, CustomerSat delivers feedback solutions for service and support, sales and marketing, HR, channel and partner management, IT, website operations and e-commerce, supply chain management and investor relations. CustomerSat is a MarketTools company and is headquartered in Mountain View, California, with offices in North America and Europe. For news, product demonstrations and other company information, visit http://www.CustomerSat.com or call 1-800-372-7772.
HireRight is a leading provider of on-demand employment background and drug screening solutions that help employers efficiently implement, manage and control screening programs. Many companies, including more than 65 of the Fortune 500, trust HireRight because the company delivers customer-focused solutions that provide greater efficiency and faster results. HireRight also provides pre-integrated employment screening services through enterprise e-recruiting solutions from top providers such as Oracle/PeopleSoft, Taleo, Vurv, ADP/VirtualEdge and PeopleAdmin. HireRight's worldwide headquarters are located in Irvine, California with offices and affiliates around the globe. For more information, visit the company's web site at http://www.hireright.com.
Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995: All statements included or incorporated by reference in this release may contain forward-looking statements based on our current expectations, estimates and projections about our industry, management's beliefs, and certain assumptions made by us. Words such as "anticipates," "expects," "intends," "plans," "believes," "seeks," "estimates," "may," "will" and variations of these words or similar expressions are intended to identify forward-looking statements. These statements include, but are not limited to, any statements or implications contained herein regarding the ongoing satisfaction of our customers, their user experience and their continued loyalty to our company, and any statements or implications contained herein regarding the future success of our products and services or our business in general. Such statements speak only as of the date hereof and are subject to change. We undertake no obligation to revise or update publicly any forward-looking statements for any reason. These statements and implications are not guarantees of future performance and are subject to certain risks, uncertainties and assumptions that are difficult to predict. Therefore, our actual results could differ materially and adversely from those expressed or implied in any forward-looking statements as a result of various factors. Important factors that may cause such a difference include, but are not limited to our failure to satisfy and/or retain our customers and the general economic and political conditions that may impact our operations and our revenues. Further information on HireRight, Inc., including additional risk factors that may affect our forward looking statements, is contained in our Annual Report on Form 10-K for our fiscal year ended December 31, 2007, and in our other SEC filings that are available through the SEC's website (http://www.sec.gov).
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