Before using Deploy, our managers were not sharing paper applications. We may have had one fully-staffed store, whereas another nearby store might have been desperate for applications
Newton, MA (PRWEB) December 20, 2006
Sheetz, Inc. is a self-proclaimed "mecca for people on the go," with 329 retail locations, featuring made-to-order quick-service restaurants and espresso bars in addition to their retail operations. The innovative convenience retailer is a recognized leader in its industry, even challenging local restaurants and coffee houses while building its loyal customer base.
Sheetz also understands how technology can transform, even redefine, one's business. According to Susan Schwaderer, Manager of HR Administration for Sheetz, "If you visit one of our stores, you'll see technology everywhere, like touch screens for ordering food. It's something we're very proud of. We like to try new things in the stores and be ahead of the curve."
The company's commitment to innovation, convenience, and quality does not apply only to customers, but also to employees. The Sheetz Human Resources team faced the challenge of enabling store managers to spend more time servicing customers and employees, and less time interviewing unqualified candidates. With a workforce of over 11,000 employees – jobs spanning food preparation, baristas, and retail – and high turnover that is common among similar chain stores, Sheetz turned to Deploy Solutions, a leading provider of enterprise talent management solutions, to help improve its recruiting and hiring results.
With Deploy, Sheetz has automated its application process, pre-screening applicants so only qualified candidates are interviewed by its busy location managers. This approach has also: improved quality of hires; significantly reduced data entry and paper volume; and improved Sheetz's ability to turn information into actionable, business intelligence, such as tracking where better applicants come from and sharing applications with other local stores in need. "Before using Deploy, our managers were not sharing paper applications. We may have had one fully-staffed store, whereas another nearby store might have been desperate for applications," said Schwaderer.
To automate the application process, applicants can apply through Sheetz's career website or over the phone using Deploy's interactive voice response (IVR) system. The move away from paper applications has had no ill effects on applicant submissions, Schwaderer notes, with 84% of applicants applying online and 16% applying via IVR. Applicant data no longer needs to be re-keyed, helping eliminate errors, and background check and drug testing verification results can be viewed by store managers, on average, two days faster.
"The elimination of paper applications and manual pre-screening is saving our managers a great deal of time. They are no longer flipping through stacks of applications, sorting, and maintaining applicant files. Everything they need is at their fingertips and they can tell exactly where each applicant is in the pre-hire process, from initial contact through final 'eligible or not eligible' result," said Schwaderer.
About Sheetz, Inc.
Established in 1952 in Altoona, Pennsylvania, Sheetz, Inc. is one of America’s fastest growing family-owned and operated convenience store chains, with more than $3.8 billion in revenue for 2006 and more than 11,000 employees. The company operates 329 convenience locations throughout Pennsylvania, West Virginia, Maryland, Virginia, Ohio, and North Carolina. Sheetz provides an award-winning menu of Made-to-Order® subs, sandwiches, and salads, which are ordered through unique touch-screen order point terminals. Sheetz currently ranks 79th on the Forbes list of largest private companies and has received awards in both Ohio and Pennsylvania for being named among their Best Places to Work in 2006. All Sheetz convenience stores are open 24 hours a day, 365 days a year. For more information, visit http://www.sheetz.com.
About Deploy Solutions
Deploy Solutions, Inc. provides companies with a competitive advantage in the marketplace by optimizing performance in recruiting, hiring, and retaining top employees. The Deploy Enterprise Talent Suite™ is a proven solution that improves the quality and performance of the workforce, reduces the cost of talent acquisition, and supports regulatory compliance. The company draws upon flexible technology, deep domain experience, and a comprehensive approach to HR metrics and analytics to drive measurable results for its customers. Deploy provides talent management solutions to a diverse and prestigious list of customers, including: Wal-Mart, Securitas Security Services USA, Hess, Flying J, The Pantry, Wakefern (ShopRite Stores), Tire Kingdom, FedEx, American Electric Power, and many more. For additional information, call 877-GO-DEPLOY (877-463-3756) or visit http://www.deploy.com.
This press release was distributed through eMediawire by Human Resources Marketer (HR Marketer: http://www.HRmarketer.com) on behalf of the company listed above.
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