Livingston, N.J. (PRWEB) June 18, 2012
Businesses are notorious for having irritating, dull hold music with office phone systems. Some consumers detest the music so much that they are tempted to hang up. Phone.com, a VoIP phone service, now offers an alternative to bad hold music with its Premium Music on Hold Feature. For 99 cents per month Phone.com customers choose from nine premium music channels.
“I think it’s cool, the fact that you can choose from a bunch of well-known performers in genres you are interested in,” said Ari Rabban, CEO and co-founder of Phone.com.
The channels include classic rock, electronic, rap, jazz and tie-dye, featuring artists such as Bob Dylan, Daft Punk, Jay-Z and Louis Armstrong. There are also stations dedicated to the music of The Beatles, Bruce Springsteen and other musicians.
“There is a lot of boring elevator music that everybody offers, with us, you can get Bruce Springsteen,” Rabban said.
The small business phone systems also allow users to upload their own sound clips to be used as hold time clips.
“If you want to upload your company jingle, you can have it. However, you must have permission to use the sound clips you upload. Phone.com is not responsible for copyright infringement that may occur as a result of uploading music without permission,” Rabban said.
He said the right hold music can help set the tone and define an image for a business.
“Every business would like to have an image, and if you want to look cool and think Jay-Z is the one that will do that, then you can have Jay-Z as your hold music,” he said.
Phone.com offers VoIP phone service and cloud-based business phones to small companies. Services include vanity numbers, custom greetings, voice mail and call transferring. For more than four years Phone.com has served companies with up to 20 phone lines.
Rabban said features like Premium Music on Hold could help Phone.com maintain its excellent record of customer retention and service quality. For more information about the new feature, visit http://www.phone.com/features/hold-music. The hold music is compatible with any Phone.com plan.
“My favorite channel is classic rock,” Rabban said. “But there’s a station out there to fit every business.”
Phone.com® is a cloud-based phone company offering a variety of innovative and economical business and home phone services for entrepreneurs, home offices, small businesses and individuals. Powered by advanced VoIP technologies, the company offers Phone.com Virtual Office for small businesses, Phone.com Virtual Number for individuals on the go, Phone.com Home Phone Plus for consumers and Phone.com Mobile Office and Mobile VoIP. Please visit http://www.phone.com/ or call 1-800-998-7087 for more information.