Howdy Honda Aligns Customer Service with Honda Quality

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Howdy Honda’s dedication to quality service has proven to be a good match with Honda’s overall dedication to quality and reliability in its cars and trucks. That overall quality has been recognized by a recent report on the most reliable cars from the nation’s best known testing and rating publication, Consumer Reports.

on an annual survey of subscribers to Consumer Reports and ConsumerReports.org.

Howdy Honda, located in the city of Austin, is the number one Honda Dealer in Central Texas, based on 2009 retail delivery registrations with American Honda Motors Co, Inc. Featuring a full line of Honda cars and trucks, Howdy Honda has proven popular because of its dedication to quality customer service.

Howdy Honda’s dedication to quality service has proven to be a good match with Honda’s overall dedication to quality and reliability in its cars and trucks. That overall quality has been recognized by a recent report on the most reliable cars from the nation’s best known testing and rating publication, Consumer Reports.

For its results, Consumer Reports based ratings “on an annual survey of subscribers to Consumer Reports and ConsumerReports.org.” Using the survey, Consumer Reports creates “a reliability history for each model over the course of 10 years, 2001 to 2010.” That history is then used “to forecast how well the 2011 models will hold up,” Consumer Reports says in its description of its methodology.

In its survey, Consumer Reports found that Honda models were often ranked best. Reporting on the findings, The Wall Street Journal, said, “Honda Motor and its Acura luxury brand kept chugging along, with respondents ranking Honda or Acura models tops in five different segments, including luxury SUVs (Acura MDX), small SUVs (Honda CR-V), and luxury cars (Acura RL).”

Howdy Honda strives to live up to the example set by the vehicles Honda produces. The success of that effort is reflected customer sentiment, as recorded in consumer testimonials.

Customer Kate L., describing her experience at Howdy Honda, said: “I absolutely LOVE my Honda Odyssey and your Howdy Honda service. All of you people work so well together and took great care of me.”

Repeat customer Bill B. also praised Howdy Honda: “I have bought five Accord coupes from Howdy since 1997,” he said. “Your service department is second to NONE!"

Another satisfied customer, Robb E., described his experience at the dealership in similar glowing terms. “Just wanted to tell you and your team, Thank you,” he said. “I will be coming to your location more because of your great service and your wonderful, comfortable building. I also was really surprised by the car wash along with the oil change. Everyone was very happy and friendly, I wish more places were like this in our busy world today. Thank you everyone. You do a wonderful job.”

Honda’s approach to quality is uncompromising, and the success of that dedication to quality is reflected in rankings like those from Consumer Reports. By shopping at Austin-based Howdy Honda, customers can be assured that they will receive a customer service experience that is the equal of Honda’s engineering and build quality.

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Mark Ziehr
Howdy Honda
(512) 443-4300
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