Hospitals Can Now Offer Their Employees the Option of Self-scheduling Their Shifts with RES-Q® Labor Resource Management

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Self-scheduling with RES-Q’s software improves employees’ job satisfaction.

With the nationwide nursing shortage and competition for other skilled health professionals, hospitals face difficult workforce management challenges. They need innovative solutions to improve morale and boost retention rates. Self-scheduling, an optional module in RES-Q® Labor Resource Management from RES-Q® Healthcare Systems, enables hospitals to respond by empowering nurses and other employees with greater control over their work schedules. “For more than 25 years, our labor resource management software has delivered results that hospitals count on to maximize productivity: faster scheduling, reduced use of costly overtime and agency staff, and more consistency in the application of scheduling rules,” said Michael Meisel, president and chief executive officer, RES-Q Healthcare Systems. “Now, self-scheduling offers a practical option to improve employee satisfaction.”

“Self-scheduling with RES-Q Labor Resource Management, including staff access to the system from home, enhances employee job satisfaction by enabling our staff to view open shifts and then schedule or swap shifts,” said Susan Sayari, R.N., executive director of nursing, Covenant Health System, Lubbock, Texas.

Registered users sign on to the RES-Q Self-scheduling Module with their passwords and access a security-controlled console, designed to be as simple as a bank ATM interface. The console presents three options: My Personnel Record, which users can access to update basic personnel information, such as addresses and phone numbers; Schedule Requests; and Class Registration for self-registration in continuing medical education.

With shift codes and descriptions specific to each department, Schedule Requests presents a grid that displays all shifts and all employees who can be scheduled. Cells within the grid are color-coded. For instance, shifts short of staff are highlighted in red. Employees can quickly view their department’s schedules and click on the shifts they want to request. RES-Q Labor Resource Management applies the department’s scheduling rules (for instance, to prevent more than two employees to schedule vacations on any given day). If an employee is scheduled for a shift that they would like a colleague to work for them, they right-click on that cell in the grid. A “shift pick-up” request is automatically e-mailed to all employees in their department, and the shift changes color on the grid. The department manager signs on to the management view in the module to review and approve requests and finalize schedules. E-mail messages are then automatically formatted and sent to employees’ work and home e-mail addresses with their schedules.

About RES-Q® Healthcare Systems

Since 1979, RES-Q® Healthcare Systems (Calabasas, Calif.) has pursued one mission: advancing resource management and scheduling software for hospitals. RES-Q® Labor Resource Management produces clinically sound, skill-matched, financially optimized, and productive staffing in schedules that account for staff preferences. RES-Q® Perioperative Resource Management reviews and verifies surgeon needs and preferences, personnel and equipment requirements, supply lists and inventory, and operating room availability and then establishes surgery schedules that minimize conflicts and maximize productivity. RES-Q’s management team, with an average of 15 years with the company and decades of front-line experience in hospital administration, helps hospitals set their schedules for today and set course for success tomorrow. For more information, call (800) 572-1911 call or visit http://www.res-q.com.

Note to Editors: The online press kit for RES-Q Healthcare Systems is available at http://www.res-q.com/index_news.htm. RES-Q will demonstrate its software at the Nursing Management Congress at the Downtown Marriott, Philadelphia, Penn., October 15-17, 2006.

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