Manchester Grand Hyatt Garners Five Star Rating and Highest Score to Date from MeetingUniverse

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The San Diego Manchester Hyatt's stellar meeting/event performance is recognized by MeetingUniverse.

The score generated by the Manchester Grand Hyatt is truly impressive

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The Manchester Grand Hyatt has just received a Five-Star rating and an accompanying composite score of 94% from MeetingUniverse. Traditional rating systems such as AAA and Mobil have historically focused on the individual business/leisure traveler. Unlike AAA and Mobil, MeetingUniverse is the first company to provide ratings based on meeting and event performance.

"The score generated by the Manchester Grand Hyatt is truly impressive," said Russell Ridge President/CEO of MeetingUniverse. "Out of the numerous hotels that have received reviews and full ratings by meeting planners, the Manchester Grand Hyatt is so far the highest scoring hotel."

The composite score and accompanying star rating are derived from 10 surveys by actual meeting planners that have held meetings/events at the Manchester Grand Hyatt. Furthermore, each meeting surveyed must have been held within the last 12 months with at least 50 attendees. Each survey completed by a planner contains over 70 questions regarding very specific meeting/event criteria. As such the composite score received by the Manchester Hyatt provides a much clearer picture of the hotel's meeting/event performance than ratings from AAA and Mobil who use a one-day, one-person point of view.

"Not only can a planner look at the composite score received by the
Manchester Grand Hyatt and rest assured that they will have a successful meeting/event but that same planner can look in-depth at all of the answers to the surveys to gain an unparalleled understanding of this fantastic property," said Mr. Ridge.

Mr. Kelly Commerford of the Manchester Hyatt says, "We are thrilled that our Meeting Planner's are rating us with a 94% which equates to a 5 Star by MeetingUniverse. Our 1,200 dedicated associates and management are proud that our Authentic Hospitality is paying off with satisfied meeting planners that want to return to the property with repeat programs. At The Manchester Grand Hyatt you are more then welcome."

Another indicative example of the Manchester's performance is a survey comment made by a planner: "The Manchester Grand Hyatt has outstanding attention to detail for such a large hotel. The staff is most welcoming and its location in San Diego is fantastic. We've been back twice now. Everyone says they want to have the 2009 meeting there."

The full scores for the Manchester Grand Hyatt can be found at the following link: MeetingUniverse Survey Information for Manchester Hyatt

Manchester Grand Hyatt San Diego
One Market Place,
San Diego, California, USA 92101
Tel: +1 619 232 1234
Manchester Grand Hyatt San Diego Website

Russell Ridge
MeetingUniverse
MeetingUniverse Website
Tel: +1-801-755-7827

Global Hyatt Corporatio:
Global Hyatt Corporation, headquartered in Chicago, is one of the world's premier hotel companies. The hotels owned, operated, managed or franchised by its subsidiaries provide authentic hospitality to guests in 45 countries through a passionate commitment to personalized service, cultural relevance, and the environment. Global Hyatt subsidiaries own, operate, manage or franchise more than 365 hotels and resorts worldwide under the Hyatt, Hyatt Regency, Hyatt Resorts, Grand Hyatt, Park Hyatt, Hyatt Place, Hyatt Summerfield Suites and Andaz brands with additional properties under development on five continents. Global Hyatt Corporation is also the owner of Hyatt Vacation Ownership, Inc., operator of Hyatt Vacation Club. The success of Global Hyatt is driven by the commitment and energy of the thousands of men and women around the world who provide exceptional service to hotel guests. From the U.S. and Canada, reservations for any Hyatt hotel worldwide may be obtained by calling 1-800-233-1234 or visiting http://www.hyatt.com.

MeetingUniverse:
MeetingUniverse is the first company to provide a framework for meeting planners to rate hotels based on meeting/event criteria. By surveying actual planners with actual meetings/events, and using the results to create an easy to understand scoring system, other meeting planners can reliably plan meetings with a high degree of confidence for success. The ROI provided by MeetingUniverse to planners is unmatched by any other planning tool. No other hotel rating system is as statistically relevant to meetings and event performance both in terms of sample size and the relevancy of the questions used in the surveys.

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