hotel SystemsPro Gives Back: Donates Solutions to Ronald McDonald House Charities Across the Country

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Ronald McDonald House Keeps High Touch Charity Facilities Running Smoothly with hotel ServicePro Property Maintenance and Guest Request System.

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We are very grateful for what hotel SystemsPro did for us. Their hotel ServicePro system is perfect for facility maintenance and communications between my 19 operations staff.

hotel SystemsPro, a leading provider of ASP-based, enterprise hotel sales software expressed gratitude to the industry by giving back to Ronald McDonald House Charities (RMHC). hotel SystemsPro donated its hotel ServicePro Computer Maintenance Management System to 7 Ronald McDonald Houses across the Eastern US. The system automates the communication, maintenance scheduling, tracking and reporting of safety requirements, preventive maintenance, guest requests, equipment management, capital expenditure and property improvement. Click here for more information on hotel SystemsPro products.

Teams access maintenance requests online for faster resolution

“We are very grateful for what hotel SystemsPro did for us. Their hotel ServicePro system is perfect for facility maintenance and communications between my 19 operations staff,” said Corine de Lange, house operations manager for Ronald McDonald House Greater Cincinnati. “We use the system to log and track maintenance activity and capture repair requests during a shift. My incoming part-time teams access the system from home before they arrive so they know what needs to be accomplished and can get to work faster.” The RMHC in Greater Cincinnati offers 78 bedrooms for children and their families. “hotel SystemsPro even provided training for myself and my maintenance manager, and hotel ServicePro is easy to use.”

“Ronald McDonald House Charities is a valuable hospitality operation that benefits children of many countries who are at a place in their lives where they need help. hotel SystemsPro is fortunate to be able to help this generous organization,” said Edie Chandler Lowe, senior vice president of hotel SystemsPro. The company donated its hotel ServicePro solution and staff training to RMHC facilities in Austin, TX, Jacksonville, FL, Central Ohio, Greater Cincinnati, OH, and Orlando, Florida Houses near the Orlando Children’s Hospital and the Arnold Palmer Hospital.

“hotel ServicePro keeps our facilities running smoothly,” Phil Manahan, house operations manager for the Arnold Palmer Hospital and Orlando Children’s Hospital said, “We enter all items that need repair – appliances and other general maintenance – and the system tracks all our activities to keep our facilities running smoothly.” A single, global sign-on to hotel ServicePro lets managers seamlessly toggle between multiple property systems and reports for greater operator control.

Ronald McDonald House Charities makes an immediate, positive impact on children’s lives through its global network of Chapters in 57 countries and regions and through three core programs: Ronald McDonald House, Ronald McDonald Family Room and Ronald McDonald Care Mobile. RMHC awards grants to other nonprofit organizations that align with its mission to positively impact the health and well being of children. It is also committed to education. Local Chapters award thousands of scholarships each year through RMHC U.S. Scholarships to students entering college across the United States.

hotel ServicePro is an economical hotel maintenance solution that preserves property asset value and improves guest service by automating the communication, scheduling, tracking and reporting of tasks surrounding best practices, guest requests, safety requirements and preventive and equipment management.

About Ronald McDonald House
The mission of Ronald McDonald House Charities (RMHC) is to create, find and support programs that directly improve the health and well being of children. Guiding us in our mission are our core values:

  •     Focusing on the critical needs of children.
  •     Celebrating the diversity of the programs we offer and the staff, volunteers and donors who make them possible.
  •     Staying true to our heritage of 38 years of responsible stewardship.
  •     Operating with accountability and transparency.
  •     Vision

We believe that when you change a child’s life, you change a family’s, which can change a community, and ultimately the world.

We strive to be part of that change and part of the solution in improving the lives of children and their families by providing programs that strengthen families during their most difficult or challenging times. We extend our reach and impact by leveraging our 38 years of experience and strong relationships with local communities and people in the field to continually establish Chapters across the globe. We continually work to improve and expand our core programs, while also developing new services to address the unique needs of the communities we serve.

About hotel SystemsPro
hotel SystemsPro is a technology innovator operated by hospitality professionals that helps clients increase sales, reduce operating costs and efficiently manage assets. The company’s suite of high performance, web-based, true enterprise property solutions include extensive reporting capabilities to empower hotel teams to generate revenue via tools that cost-effectively provide a higher quality guest experience. hotel SystemsPro solutions scale across all properties and any flag. They evolve to assist hotel professionals in meeting their markets’ ever-changing needs. Whatever the size of the property or its challenges, hotel SystemsPro solutions do the heavy lifting for hotel operators to streamline operations and boost staff productivity and profitability.

Products include:
hotel SalesPro - A multi-property, mobile-ready web-based sales and catering system that provides scalable functionality and a wide variety of reporting options that increase sales efficiency for hotel chains and independent properties.

hotel ServicePro - An economical hotel maintenance solution that preserves property asset value and improves guest service. It automates the communication, scheduling, tracking and reporting of tasks that surround best practices, guest requests, safety requirements, preventive maintenance and equipment management.

hotel WebSpace - An online marketing solution that enables properties to increase their web presence and convert browsers to buyers on search engines like Google, Yahoo and Bing.

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Katherine Stewart, VP of Hotel Performance

Julie Keyser-Squires, APR
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