Our customers can now see a summary of their shopping cart along with all information related to billing and shipping on a single page -- no more going backward to double-check or make changes.
Chanhasses, MN (PRWEB) September 10, 2009
Demonstrating the commitment to exceed their customer's expectations, ID Wholesaler recently launched an all-new website at IDWholesaler.com.
"One of the most impactful changes we made with the new site is integrating guided navigation," explained Chris Penn, VP of Sales and Marketing at ID Wholesaler. "This navigation allows our customers to narrow a selection of products based on the features or specifications they're looking for, helping to ensure that they find the right product for their needs. It also saves our customers' time by requiring fewer clicks and page refreshes."
Penn went on to say, "Like any technology product, purchasing an ID card printer can be confusing and intimidating for those not familiar with them. To help our customers who are new to PVC card printing, our site includes a Printer Selector to help determine which features they need in a printer. To do this, the wizard leads customers through a short series of questions based on the use of their cards and what will be printed on them. The wizard then presents a selection of printers that are appropriate based on the answers provided."
Other extraordinary new features the site offers include an address book, a quick reorder function, product reviews by PowerReviews, and a one-page checkout. "Previously, our checkout was a four-page process. We've cut that down to a very convenient single page," Penn commented. "Our customers can now see a summary of their shopping cart along with all information related to billing and shipping on a single page -- no more going backward to double-check or make changes."
"In addition to the numerous feature and function-related improvements, our new website design is modern, streamlined and clean," Penn added. "Our new color palette is more subdued, our product imagery is larger, and we followed the current best-practices in e-commerce site design overall. We feel the new site genuinely represents our leadership in the photo identification industry, and is comparable to other large online retail sites."
"The improvements we've made to our website design and feature set are all customer-driven- because, at the end of the day, we're here exclusively to best serve their needs." Penn summarized.
ID Wholesaler offers more than 10,000 products for organizations that print plastic cards used for ID badges, membership cards, loyalty cards and more. In June, 2009, the company was named #388 on the 2009 Internet Retailer Top 500 list.
About ID Wholesaler:
ID Wholesaler is the largest retailer of the equipment needed to print photo identification cards and the accessories used to display them. Serving its clients with guaranteed lowest prices, expert advice, and free in-house technical support on everything they sell, ID Wholesaler stocks a broad selection of ID card printers and systems, card software, supplies, and badge accessories. For more information visit IDWholesaler.com.