Narragansett Bay Insurance Company Offers Identity Protection and Identity Theft Resolution Services to Customers

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Narragansett Bay Insurance Company has partnered with Identity Theft 911 to provide identity theft protection, management and resolution services as coverage enhancements to customers. This new program provides Identity Theft 911’s LifeStages Identity Management services to customers and their families at no charge, including 24/7 dedicated access to a fraud specialist for personalized support with proactive assistance and identity theft recovery services.

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By partnering with Identity Theft 911, NBIC is able to offer a unique bundle of services to avoid the inconvenience and cost of identity theft, at no additional cost to customers.

Identity Theft 911, the nation’s premier identity management and data risk management services provider, and Narragansett Bay Insurance Company (NBIC), a leading Northeast homeowners insurance provider, have joined forces to offer identity protection and identity theft resolution services to customers. NBIC customers now enjoy Identity Theft 911’s LifeStages™ Identity Protection Services for all homeowner customers, and their family members, throughout the times in life when they are most vulnerable to identity theft.

According to the 2011 Identity Fraud Survey Report by Javelin Strategy & Research, the average consumer out-of-pocket cost due to identity fraud increased 63 percent from $387 in 2009 to $631 per incident in 2010. Along with the higher cost of resolution fees, the average time spent resolving identity fraud issues increased from 21 to 33 hours, emphasizing the need for better consumer education and resolution services. Recognizing this trend, NBIC customers have the convenience and benefit in knowing that their insurance company can help resolve crises ranging from fire loss to property damage, personal law suits and identity theft solutions.

“NBIC devotes a great deal of its resources to helping our customers avoid losses of all kinds and protection against identity theft is becoming increasingly necessary,” said Bob Khosropur, Chief Claims Officer, NBIC. “As an insurance company, we not only protect customers for covered losses, we also provide them with the education and tools to keep them safe and protected. By partnering with Identity Theft 911, NBIC is able to offer a unique bundle of services to avoid the inconvenience and cost of identity theft, at no additional cost to customers.”

Identity Theft 911 fraud specialists provide high-touch service to victims from the initial call for help until the case is resolved. Their expertise covers a range of issues, from proactive measures to take throughout a person’s life to true identity theft and account takeovers. The fraud specialists work one-on-one with victims and are available 24 hours a day, seven days a week until resolution is complete.

“Identity theft has grown in significant complexity, often leaving victims confused, frustrated and unaided in trying to regain their reputation and identity,” said Matt Cullina, CEO of Identity Theft 911. “NBIC is taking a comprehensive approach by offering identity management services to educate customers about how to protect themselves, as well as help them work through issues surrounding identity theft, should a situation occur.”

About Identity Theft 911
Identity Theft 911 is the nation’s premier identity theft and data breach management, resolution and education service. The company serves 13 million households across the country and provides fraud solutions for a range of organizations—including Fortune 500 companies, the country’s largest insurance companies, corporate benefit providers, banks and credit unions and membership organizations. Since 2005, the company has helped more than 150,000 businesses deal with data breaches. For more information visit

About Narragansett Bay Insurance Company
Narragansett Bay Insurance Company, headquartered in Rhode Island, offers specialty insurance services and products to homeowners through an extensive network of independent agents along the Eastern seaboard. Backed by highly rated reinsurers and private equity partners, Narragansett Bay has received an “A, Exceptional” Financial Stability Rating (FSR) from Demotech, Inc., an independent financial analysis and actuarial services firm for property and casualty insurers. To find more information on NBIC, visit, or contact Kristin Arias at 401.495.0777 or media(at)nbic(dot)com.

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Tony Berlin

Kristin Arias
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