Every person in our company, including Sales, Customer Service, Marketing, Shipping and Technical Service, is continually looking for ways to improve our customer's experience.
Chanhassen, MN (PRWEB) October 27, 2008
ID Wholesaler has been certified as a Top 20% Performer based on the Past Performance Evaluation (PPE) survey responses of its reference customers. ID Wholesaler's PPE score of 94/100 demonstrates an outstanding overall customer satisfaction relative to similar companies.
Open Ratings, a Dun & Bradstreet company, is a patent-pending predictive technology solution that provides advance notice of supplier performance and financial stability, allowing purchasers to reduce risk and the total cost of supply.
The customer satisfaction metrics ID Wholesaler was evaluated on in the PPE include:
- Order accuracy
- Business relations
- Customer support
When asked about the impressive PPE reviews they received from customers, Chris Penn, ID Wholesaler's VP of Sales and Marketing explained "Our promise is to provide our customers with the highest level of service. The feedback our customers provided in our Open Ratings PPE helps confirm that we're meeting this commitment."
Penn went on to say, "Our Open Ratings score of 94/100 is outstanding, but there is always room for improvement." He added, "Every person in our company, including Sales, Customer Service, Marketing, Shipping and Technical Service, is continually looking for ways to improve our customer's experience."
To obtain a PDF copy of ID Wholesaler's PPE report, please visit https://prod.openratings.com/certified/index.pl?page=duns&orderid=1296257.
About ID Wholesaler
ID Wholesaler is the largest online retailer of photo identification products, serving its clients with guaranteed lowest prices, expert advice, and free support on everything they sell. ID Wholesaler stocks a broad selection of ID card printers and systems, photo ID software, ID card supplies, and badge accessories from the leading manufacturers. For more information visit