ICBA Taps inBusiness Services to Provide 360 View CRM Software
NASHVILLE, Tenn. (Business Wire EON/PRWEB ) April 18, 2007 --
inBusiness Services announces their selection by the Independent
Community Bankers of America (ICBA) as an ICBA Preferred Service
Provider for customer relationship management (CRM) software.
inBusiness Services is the developer of 360 View™
CRM, a relationship software solution that integrates a financial
institution’s core products and services with
3rd party offerings to build a three-hundred-and-sixty-degree view of
the customer independent of any core customer information file (CIF)
limitations. 360 View CRM was developed specifically for financial
institutions in effort to help them be more responsive to customer and
prospect needs by better managing referrals, incidents, customer
touches, personal follow ups, cross-sells, customer ranking and
attrition, intelligent prospecting, pipelines, marketing lists, and
customer and product on-boarding campaigns.
According to the 2006 ICBA Technology Survey, 31 percent of community
financial institutions plan to evaluate CRM applications in the next 12
to 18 months. ICBA responded by selecting the inBusiness Services’
360 View suite of products. “As more and more
community banks examine the advantages of implementing CRM Software, we
are excited to have teamed up with inBusiness Services, which is well
suited for community banks,” said Dan Clancy,
senior vice president of services for ICBA.
“We are extremely pleased to have the ICBA’s
support, which demonstrates that our solutions can help community banks
improve their operations by managing customers more efficiently and
profitably,” said Kevin Anderson, co-founder
and president of inBusiness Services. “Our
relationship with the ICBA is a great recognition to our team and the
powerful tool we have created with 360 View CRM,”
adds Terry Bellenfant, co-founder and CFO of inBusiness Services.
“As a user of inBusiness Services’
products, we are impressed with the installation expertise, customer
support and training which the company delivers,”
said David Hayes, president and CEO of Security Bank. “In
addition, inBusiness Services has a demonstrated commitment to the
community bank market.”
About inBusiness Services
inBusiness Services, founded in 2001 by Kevin Anderson, Terry
Bellenfant, and Chris Green, is a privately held corporation based in
Nashville, Tennessee. inBusiness Services’
360 View suite of software solutions includes 360 View CRM, 360 View DDA
Overdraft Manager, 360 View Loan Past Due Manager, and 360 View Loan
Extension Account Program. inBusiness is committed to its primary
mission: To Develop, Deliver, and Support the best relationship
management software solution for financial institutions on planet Earth!
Visit with inBusiness Services online at www.threesixtyview.com.
About Independent Community Bankers of America
The Independent Community Bankers of America represents the largest
constituency of community banks of all sizes and charter types in the
nation, and is dedicated exclusively to representing the interests of
community banks through advocacy, education and services for the benefit
of the customers and the communities they serve.
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