With more staff, we can make sure that no matter what the problem is, we can find someone to respond as quickly as possible with the information they need.
SAN DIEGO, CA (PRWEB) June 10, 2013
CourtRecords.us.org is going to hire more customer service staff to respond to customer service calls more effectively, the company said yesterday.
“Our goal has always been to provide our customers with the best possible customer service,” a company spokesman said. “As our company has expanded, we've gotten more customer service calls, and we now realize that we have to expand our staff to respond to them.”
"The company hopes to make sure that people with questions, concerns or complaints are not kept on hold for more than 90 seconds." he said.
“We also want to have all of our calls handled in five minutes or less,” he said. “With more staff, we can make sure that no matter what the problem is, we can find someone to respond as quickly as possible with the information they need.”
The company will be hiring the additional staff in North America.
“We've always said that we want a staff that speaks your language and understands your culture,” he stated. “That means hiring local people who will know what you are talking about and who will be able to help you.”
Once the first round of hiring is complete, the company will re-evaluate staffing standards.
“We want to figure out the right staffing standards to get the job done,” he said. “Whatever that number is, that is how many people we'll have on staff.”
CourtRecords.us.org is an online source for public records that specializes in delivering the most comprehensive background reports in North America. Generating hundreds of customers daily, CourtRecords.us.org prides itself on providing the highest degree of customer service and report accuracy. Visit CourtRecords.us.org today to chat with a live representative, call 1-877-851-6118, or email Manager(at)CourtRecords(dot)us(dot)org with any questions or concerns.