Our results in performance and customer service tell us we are meeting, and in many cases exceeding, our retail customers' expectations in terms of innovation, products and customer service.
ATLANTA (PRWEB) December 17, 2007
Companies that appear on the Software Leaderboard demonstrate an outstanding focus on enterprise application development and high customer satisfaction. In addition to the top-45 ranking, retail executives scored Inovis in the top 10 in four performance and customer service categories, including:
-- Overall Performance - #8
-- Product Reliability - #9
-- Quality of Service - #9
-- Recommended - #5.
"The Software Leaderboard is exciting because it is direct feedback from our retail customers," said Sean Feeney, President and CEO of Inovis. "Our results in performance and customer service tell us we are meeting, and in many cases exceeding, our retail customers' expectations in terms of innovation, products and customer service."
The RIS Software Leaderboard compares software vendors serving the retail industry in a head-to-head ranking based on the evaluations of senior-level retail executives. Customer satisfaction makes up the bulk of the scoring methodology, with additional points awarded for retail concentration and annual revenue. In this year's survey, 210 retailers cast 928 votes for 87 software vendors. Of these vendors, only the top 45 made the final list.
Inovis is a leading provider of on-demand Business Community Management solutions that empower companies to transact, collaborate and optimize communications with their entire trading community. By standardizing and automating mission-critical business interactions, companies can dramatically reduce the complexity and cost of supply chain communication. This foundation of high-quality, reliable and secure connectivity provides real-time visibility across the order-to-payment lifecycle. The resulting actionable intelligence enables users to proactively address supply chain issues before they impact profitability, shortening cycle times, improving productivity and increasing customer satisfaction.
With more than 20 years of expertise, Inovis delivers its products and services to more than 20,000 companies over a wide range of industries and markets across the globe. For more information, visit http://www.inovis.com, or visit the Inovis Community Blog. Inovis is a trademark of Inovis, Inc.