IntelliResponse Virtual Agent Solution Named to KMWorld’s Trend-Setting Products of 2012

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Award Recognizes IntelliResponse’s Commitment to Both Product Innovation and Its Customers

IntelliResponse Virtual Agent Solution Named to KMWorld’s Trend-Setting Products of 2012

The IntelliResponse Virtual Agent solution once again returns to KMWorld's list of trend setting products. - Hugh McKellar Editor-in-Chief, KMWorld

IntelliResponse Systems, the leading provider of virtual agent technology solutions that drive profitable online conversations for hundreds of organizations worldwide, is pleased to announce that the IntelliResponse Virtual Agent solution has been recognized by KMWorld as a Trend-Setting Product for 2012.

KMWorld’s Trend-Setting Product awards began in 2003. This year, more than 700 products were assessed by KMWorld’s judging panel, which consists of editorial colleagues, analysts, system integrators, vendors themselves, line-of-business managers and users. All products selected demonstrate clearly identifiable technology breakthroughs that serve the vendors’ full spectrum of constituencies, especially their customers.

“The IntelliResponse Virtual Agent solution once again returns to KMWorld’s list of trend setting products as the company continues to demonstrate its commitment to both product innovation and customers,” explains Hugh McKellar, KMWorld Editor-in-chief.

“We’re pleased that KMWorld has chosen the IntelliResponse Virtual Agent solution for this year’s list of Trend-Setting Products,” said Mike Hennessy, Vice President, Marketing at IntelliResponse. “KMWorld has done an outstanding job keeping everyone educated and informed as the knowledge management market continues to transform. IntelliResponse is at the forefront of virtual agent technology advancements and as this space also evolves, we will remain committed to our goal of creating profitable online conversations for our private and public sector customers around the world.”

This year’s list of Trend-Setting Products is highlighted in the September 2012 issue of KMWorld Magazine and will be available online September 1, 2012.

Follow IntelliResponse on Twitter @IntelliResponse and on Facebook at http://www.facebook.com/IntelliResponseInc

About KMWorld
KMWorld (http://www.kmworld.com) is the leading information provider serving the Knowledge Management systems market and covers the latest in Content, Document and Knowledge Management, informing more than 45,000 subscribers about the components and processes - and subsequent success stories - that together offer solutions for improving business performance. KMWorld is a publishing unit of Information Today, Inc. (http://www.infotoday.com)

About IntelliResponse Systems
IntelliResponse is the leading provider of virtual agent technology solutions for the enterprise. We create profitable online conversations for our private and public sector customers around the world.

With our patented Enterprise Virtual Agent (EVA) solutions, corporate websites, mobile applications, social media channels and agent desktops can all be transformed by an engaging virtual concierge, empowering customers to ask questions using natural, conversational language and delivering an effective and engaging online experience.

With more than 360 live customer-facing implementations answering 100 million+ questions annually, IntelliResponse is the gold standard in first line customer experience management.

For more information about IntelliResponse, visit http://www.intelliresponse.com.

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Dwayne Weppler
IntelliResponse
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