Mandarin Oriental, Boston Selects InvoTech UHF-RFID Uniform System

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InvoTech Systems Tapped to Reduce Uniform Losses for Staff of 300

Mandarin Oriental, Boston

InvoTech’s UHF-RFID Uniform System enables Mandarin Oriental, Boston to protect its investment in high-quality designer uniforms for its staff of 300.

InvoTech Systems, Inc., the leading provider of solutions that increase profitability for hotels, casinos, laundries and related industries, announced that Mandarin Oriental, Boston installed InvoTech’s ultra-high frequency (UHF) RFID Uniform System to manage employee uniform processes and reduce costs.

The Forbes Five-Star property uses InvoTech’s system to control garment inventories and to reduce expenses from uniform losses, laundry activity and daily labor. The system also contributes to greater purchasing efficiencies. Please click here for information on InvoTech’s inventory management systems for efficient operations.

InvoTech system protects investment in high-quality designer uniforms
“InvoTech’s UHF-RFID Uniform System enables Mandarin Oriental, Boston to protect its investment in high-quality designer uniforms for its staff of 300,” said Alain Negueloua, General Manager of Mandarin Oriental, Boston. “Until now, we counted and tracked each garment by hand. This was labor-intensive and we had high uniform replacement costs. InvoTech automates and streamlines our processes with real-time reporting capability.” Mandarin Oriental, Boston sewed a durable UHF-RFID chip into a pouch on each of its more than 2,000 uniforms. The chip enables InvoTech’s system to track each garment’s movement from laundry, to storage, to employee via antennas placed at strategic locations.

Jeff Welles, vice president of InvoTech Systems, said, “Mandarin Oriental, Boston is perfectly positioned to improve its uniform processing efficiency and reduce lost uniform expenses.” UHF-RFID tracking technology reads entire bins of soiled uniforms as they are collected and travel to the laundry. The system also records where each uniform is stored and when staff members retrieve them for use. “InvoTech’s system tracks the number of times a uniform is washed and provides reports that enable operators to accurately budget for replacements,” Welles said.

InvoTech users include MGM Resorts International, Hyatt Hotels, Hilton Hotels, Loews Hotels, Marriott, and other leading companies. InvoTech’s international uniform system clients include the Venetian Macau Resort Hotel, MGM Grand Macau, Wynn Macau, Four Seasons Macau, Burswood Entertainment Complex Australia, Sheraton Seoul Korea, and Resorts World Singapore.

About InvoTech Systems
InvoTech Systems, Inc. is a leading provider of software management and control systems for uniforms, linens and security functions to hotels, casinos, theme parks, sports arenas, hospitals, and commercial laundries worldwide. InvoTech’s systems increase clients’ profitability. Its products deliver improved information. This establishes accountability, and provides ultimate control, streamlined operations, improved quality and loss control, and reduced labor. InvoTech produces and supports 100% of its system and product development in-house. The firm’s trusted staff averages ten years’ of reliable technical experience, process knowledge, and industry depth. InvoTech, a Microsoft Certified Partner, evolves ongoing technology-based solutions each year based on client- and staff-driven innovations. We are rooted in a culture that emphasizes long-term client relationships and superior customer service. InvoTech Systems, Inc. is honored to have a 98% client retention rate. For more information, please visit

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Jeff Welles, Vice President

Julie Keyser-Squires, APR
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