The response from our new on-line merchants was overwhelmingly positive
Phoenix, Ariz. (PRWEB) August 7, 2008
When a task force of customer service professionals at iSpeedway® got MAD, customers got happy. A new Merchant Appreciation Department (MAD) was established at iSpeedway® back in April, and everyone involved with the initiative knew they were on to something special from the very first day.
"The response from our new on-line merchants was overwhelmingly positive," said Maryanne Weiss, Director of MAD. "We decided to reach out proactively to new merchants purchasing an iSpeedway® eCommerce website. That got us connected to them. The difference from one day to the next was dramatic: merchants that we called were ecstatic that we cared enough to see how they were doing. This allowed us to help them get started successfully."
iSpeedway® offers websites that entrepreneurs and small business owners use to market and sell products online. In addition to the technology that creates an eCommerce website, iSpeedway® offers access to hundreds of thousands of great products that can be sold from their website without the worry of buying, storing and shipping. It all happens behind the scenes as part of the total package offered by iSpeedway®, saving on-line merchants time, money and operational headaches.
US Army Veteran Ahmad Alkhoudairy was looking for a solid, income-generating home-based business. He set up his iSpeedway® eCommerce website Live Better for Life http://www.livebetterforlife.com and is pleased with the results. "Within a few minutes of chatting with my service representative at iSpeedway®, I knew that I could make this business work for us," said Alkhoudairy. "I remember just after I did it I thought 'what am I going to tell (my girlfriend) Nancy?' She might kill me. As it turns out I made the right choice with iSpeedway®. I am now excited to see what the next month will hold for us."
"The success of the MAD group has been well above our expectations," said Roxanne LaCroix, Director of Training and Compliance at iSpeedway®. "Because setting up an iSpeedway® eCommerce website takes some work, MAD serves an important role to support new merchants as they learn the system. It's a great two-way communication path, too, because we care, and now that's being better communicated to our merchants."
The success of MAD has accelerated the need to relocate the primary operations of iSpeedway® to a much larger floor of their building this summer. "Successful merchants are what we're all about," said LaCroix, "and our rapid growth reflects the high value that they have for our offering. We will continue to find ways to create success for our merchants."
iSpeedway® is the premier provider of eCommerce websites that entrepreneurs and small businesses use to quickly and easily set-up and run retail operations for their home-based businesses. iSpeedway® is ideal for American entrepreneurs that are looking for a trusted, on-line marketing system that allows them to earn additional income from home on the internet. Visit http://www.ispeedway.com.