We view ISO 9001 as an opportunity to convey our commitment to managing our quality processes, our customer driven approach, and our focus on continual improvement that offers a greater level of comfort for our customers.
Hackettstown, NJ (PRWEB) March 07, 2012
Computer Wholesalers, Inc. (CWI), a provider of IT asset recovery and remarketing services, recently earned the internally-recognized ISO 9001:2008 certification for its quality management system. CWI developed the system to ensure a consistent, high level of quality within the organization and across its various locations.
“CWI selected ISO 9001:2008 as the framework to define our current processes and to ensure that our customers receive the same level of service across our locations” said Ivan Somyk, CWI President. “We view ISO 9001 as an opportunity to convey our commitment to managing our quality processes, our customer driven approach, and our focus on continual improvement that offers a greater level of comfort for our customers.”
ISO 9001:2008 specifies requirements for a quality management system where an organization must demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and aim to enhance customer satisfaction through the effective application of the system. Processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements are also part of the certification requirement.
CWI completed the rigorous certification process with best practices consulting services from Integration Technologies Group, Inc. (ITG). ITG works with companies to help them obtain globally recognized certifications such as ISO 9001. ISO is the world’s largest developer and publisher of international standards for business, government, and society.
With the certification, CWI has a proven quality management system structure in place to help manage day-to-day operations and provide a strong position for the company to bid on new contracts. Somyk remarks, “While CWI has always been committed to total customer satisfaction, an independent audit provided by the ISO 9001 certification process offers additional evidence of the strength of our commitment along with the assurances that come with being certified to an international best practice standard.”
For nearly 20 years CWI has offered warranted, high quality, IT asset recovery and remarketing services to companies of all sizes. Since its inception CWI has been consistently recognized and respected as an industry leader in IT asset recovery and remarketing. The company’s services are designed to help companies receive maximum value for retired, depreciated, or unwanted computer and IT assets.
For more information about CWI visit http://www.gocwi.com.