Clients are demanding single-source solution providers that offer a range of IT and telecom services, as this eliminates the notorious finger pointing among telecom, phone, and IT vendors.
Evanston, IL (PRWEB) May 04, 2012
Chicago-based telecommunications provider Access One announces its partnership with Stratosphere Networks, a company specializing in Information Technology (IT) infrastructure support. With 30-plus years of combined experience, the aligning firms pledge to deliver optimal solutions for their clients’ IT needs paired with exceptional customer service.
“Now that we’ve partnered with Stratosphere, we’re able to offer IT management expertise on demand. We can supplement your IT specialists, or in the case of smaller firms, we can act as your virtual IT department, providing the IT expertise you need at a fraction of the cost of having your own IT staff,” said Brian Barkley, Chief Executive Officer of Access One.
Plans are customized to each client’s preferences. Some of the offerings consist of 24/7 network monitoring, live help desk, on-site support, managed infrastructure (firewall, router, etc.), and disaster recovery strategies. IT professional services and consulting services are also available, including: MPLS migration planning, virtualization, cloud migration strategies and more.
Essentially, businesses select from a variety of cost-effective options allowing them to heighten productivity, minimize frustration with their IT systems, improve the service quality and the reliability of their IT infrastructure, and experience less network downtime than ever before. Consequently, highly efficient voice and data services supplemented with this enhanced IT system will enable businesses to communicate and operate to their absolute potential.
Executives at Access One and Stratosphere Networks have been noticing an increased necessity for this full suite of services. The Stratosphere Networks Operations Center is also based out of the Chicagoland area.
Gary Peeke, Vice President of Sales for Stratosphere, said, “Clients are demanding single-source solution providers that offer a range of IT and telecom services, as this eliminates the notorious finger pointing among telecom, phone, and IT vendors. The key for these clients is to partner with a company that not only provides a range of best in class solutions but also has its own expert staff to support these solutions. Our partnership enables Access One to offer a complete ecosystem of IT solutions and services to complement their existing voice and data solutions, hence the single source provider.”