Sunrise Software Sees Training On The Horizon

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ITSM Solution Provider, In Conjunction with FGI, To Offer ITIL and PRINCE2 Training Courses.

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As we strive to deliver the best service to our customers, we chose to join forces with FGI due to the expertise of its trainers, its excellent pass rates and reputation as experts in the field.

Sunrise Software, an independent provider of IT Service Management solutions, today announced that due to the market demand for its ITIL software solution, Sostenuto, it is complementing the offering with a range of training courses covering ITIL and PRINCE2 methodologies.

Sunrise Software has teamed up with FGI - one of the UK's leading accredited providers of training and consultancy in IT Service Management and Project Management.

Accessed via Sunrise Software's website at:
http://www.sunrisesoftware.co.uk/main/training_courses.php, ITSM and project management professionals can click through to view the selection of accredited courses for practitioners of varying ability at multiple sites around the UK.

Tom Weston, executive chairman of Sunrise Software, said: "Working with our broad base of customers, it became apparent that many were looking for authoritative advice on where to get the highest standard of training." He continued: "As we strive to deliver the best service to our customers, we chose to join forces with FGI due to the expertise of its trainers, its excellent pass rates and reputation as experts in the field."

Sunrise Software's Sostenuto ITSM solution helps organisations achieve best practice in service delivery by introducing a proactive service desk, service level agreements and helping organisations keep track of their IT assets. Best practice ITIL processes are pre-built in Sostenuto for quick and easy implementation, but because of the system's modern design they can be further configured to suit an organisation's individual requirements.

About Sunrise Software

Sunrise was founded in 1994 and is a leading independent provider of IT Service Management solutions.

Its customer base includes over 1,000 blue chip and public sector organisations, including names such as Anglian Water, Mothercare, the NHS, QVC, Harper Collins, Rugby Football Union and Landesbank Baden Wurttemberg.

Sunrise is widely recognised for excellent service, and product innovation is key to its long-term vision. This is the strategy behind the launch, in 2003, of Sostenuto ITSM, a process driven, entirely browser based solution to complement Enterprise, its well-established client-server offering.

2007 saw the launch of Sostenuto Foundation, a browser-based solution that offers the core ITIL processes out of the box. Foundation allows customers to take a step-by-step approach to ITIL, an alternative to the 'ITIL all-in' approach available with Sostenuto ITSM. For further information, please visit http://www.sunrisesoftware.co.uk.

About FGI Training and Consultancy

FGI are leading suppliers of ITIL®, PRINCE2™ training and consultancy. Their dedication to these core competencies allow them to provide the highest quality service at the best value for money.

FGI have a successful track record which spans over a decade working with the Public and Private sectors alike from all areas of industry.

FGI pride themselves on their experience, commitment and service and are widely recognised for outstanding results and practical understanding for implementation within the workplace.

For more information, please visit http://www.fgiltd.co.uk

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Angela Steel
Sunrise Software
+44 (0)20 8391 9000
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