LiveTime Releases New Virtual Cloud Appliance for ITSM

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New Cloud virtual appliance allows organizations to run their own private or public ITSM cloud.

LiveTime introduces cloud-based ITSM virtual appliance

LiveTime introduces cloud-based ITSM virtual appliance

Organizations can now leverage LiveTime's highly scalable ITIL Service Management software with the ease of the cloud.

LiveTime Software, a leading provider of On-Premise and SaaS based Service Management (ITSM) solutions, today announced the immediate availability of the LiveTime virtual appliance for public and private clouds. This solution enables any organization to deploy a complete ITSM cloud in minutes. This touch-less solution provides access to all updates for seamless upgrades.

Available immediately for VMware and soon other virtualization architectures, any organization can provide best practice service management according to 11 ITIL v3 processes. The appliance includes support for symmetric multiprocessing for optimal performance across virtualized CPU’s and supports 64bit native architectures that can scale to meet any workload.

LiveTime’s virtual appliance includes built-in debugging, configuration and management utilities. Simple guided menus provide easy access to networking, monitoring and general system utilities. The menu driven environment also supports migration from other systems and SSL out of the box.

Organizations can now leverage LiveTime's highly scalable ITIL Service Management software with the ease of the cloud. The appliance provides the necessary scalability and security that is difficult to achieve when deployed on existing hardware and operating systems. Since the system has been hardened at the operating system layer, LiveTime provides Just Enough Operating System (JeOS) for its needs. This makes the system easy to update and maintain with a very small footprint.

Based on HTML5 open standards, LiveTime is a cloud based ITSM solution used by many global 2000 companies such as Lockheed Martin, Verizon, Pricewaterhouse Coopers, Deloitte, and Disney. LiveTime ITSM solutions support any enterprise and comes pre-integrated to all major asset management, LDAP, AD and SSO providers. LiveTime is available on demand as Software as a Service (SaaS), traditional on premise software, virtual or hardware appliance.
About LiveTime Software

Headquartered in Newport Beach, California, LiveTime Software, Inc. is a vendor of cloud based, ITIL service management, service desk and help desk software for medium to large enterprises. Many global 2000 organizations and educational institutions use LiveTime's vendor-neutral solutions to lower their costs and improve customer satisfaction. Founded in 1999, LiveTime Software is a privately held firm with offices in the United States, Australia and the United Kingdom. For more information visit


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