According to Jackson Healthcare Chief Marketing Officer, Bob Schlotman, the results reveal a concerning trend. “Nurses are being taken away from the patient’s bedside by non-patient activities.”
Atlanta, GA (Vocus) March 9, 2010
A new Jackson Healthcare survey of hospital nurses found that nurses estimate spending one quarter of their twelve-hour shift on indirect patient care. Respondents cited regulatory requirements, redundant paperwork and logistical challenges as the primary contributors of time spent away from the patient’s bedside.
The study, which targeted nurses, nursing managers and chief nursing officers (CNO) across the U.S., was conducted in partnership with StatCom and Travel Nurse Solutions. It was based upon an online survey of 2,439 nurses, and focuses on the 1,663 who work in hospital settings.
Nurses reported having to document patient care information in multiple locations, in addition to having to complete logs, checklists and other redundant paperwork that prevented them from having more time with their patients. Beyond these paperwork redundancies, nurses reported significant time being wasted trying to secure needed equipment and supplies.
When asked for solutions to these challenges, nurses recommended a combination of ancillary staff support, hospital-wide communications technology and reductions in redundant regulatory requirements.
According to Jackson Healthcare Chief Marketing Officer, Bob Schlotman, the results reveal a concerning trend. “Nurses are being taken away from the patient’s bedside by non-patient activities. Unfortunately, due to the regulatory nature of healthcare, we know that some of these redundancies won’t go away. However, the good news is methodology, in the form of process improvements, and adaptive technology now exists to help minimize and manage these frustrations for our nurses.”
The survey found several significant differences between front line nurses and CNOs. CNOs were more concerned with the coordination of patient care, whereas nurses felt overworked and in need of additional staff support.
The survey summary data is available at Market Research.
For more information contact Kim Wacker, Jackson Healthcare at 770-643-5624 or kwacker(at)jacksonhealthcare(dot)com.
SURVEY METHODOLOGY—Between October 22 and November 30, 2009, Jackson Healthcare conducted a web-based survey of 2,439 nurses. Results reported in this press release focused on the 1,663 of those nurse respondents who work in hospital settings. Jackson had a response rate of 4.45 percent from the 54,764 invitations distributed. The survey has an error range of +/- 1.29 percent, at the 95 percent confidence level.
ABOUT JACKSON HEALTHCARE -- Founded by the healthcare innovator Richard Jackson, Jackson Healthcare serves more than two million patients in nearly one thousand hospitals each year. The Jackson family of companies provides physician and clinician staffing, anesthesia management, hospital management and healthcare information technology solutions proven to improve clinical and financial outcomes, as well as increase operational efficiency. Jackson Healthcare has earned national media coverage for its physician polls and champions local and international charitable work. In addition, Jackson has been recognized as one of the largest and fastest growing staffing companies in the country by the Inc. Magazine, Atlanta Business Chronicle, Georgia Trend and Staffing Industry Analysts. For more information about Jackson and its companies, visit Jackson Healthcare. Jackson's research reports are available at Market Research.
ABOUT STATCOM – Through process re-engineering and enabling software, StatCom's Hospital Operating System™ helps hospitals transform their operations to deliver efficient patient throughput, reduced ALOS, and improved physician, patient and staff satisfaction. The solution eliminates the fragmentation normally associated with silo-based operations so that patient throughput processes across all departments are synchronized. This enables all patients to flow simultaneously at their best possible rate with respect to LOS, service, quality, safety, and resource consumption. StatCom is a subsidiary of Jackson Healthcare®, http://www.jacksonhealthcare.com <Jackson Healthcare>, a group of companies focused on providing the healthcare industry with innovative people resources and IT solutions. For more information, visit StatCom, or contact StatCom at 800.930.0870 or at info(at)statcom(dot)com.
ABOUT TRAVEL NURSE SOLUTIONS – Travel Nurse Solutions (TNS), a member of Jackson Healthcare, specializes in the temporary placement of registered nurses in a variety of healthcare settings nationwide. Headquartered in Birmingham, Alabama, Travel Nurse Solutions is dedicated to bringing new technology and exceptional customer service to the forefront of the travel nurse staffing industry. With a commitment to quality, integrity, and innovation, TNS has grown to become one of the leading travel nurse agencies in the United States. For more information, visit Travel Nurse Solutions.