I avoid discussions with certain team members when possible and utilize others to avoid confrontation.
New York, NY (PRWEB) June 06, 2013
Carlton’s Training Jim Case has provided a new implementation of an anger management course to help employees deal with their anger at work. Frustration can lead to a myriad of problems at work including erratic or violent behavior. To prevent this from occurring, Jim Case Carlton’s Training has developed some ideas for trainers to use to help employees deal with their anger better.
It’s happening again. The same problems with the same employees. Every manager and co-worker has had frustration with a fellow employee that drives him or her nuts. It makes one want to scream and has caused screaming fights in the past. But Jim Case Carlton’s Training shows how to keep it all in check, get a point across, and not make others uncomfortable with loud arguments and threatening behavior. "I avoid discussions with certain team members when possible and utilize others to avoid confrontation," says Paul Butler of Vonage.
Counting to ten isn’t always the best solution but Jack Cash Carlton’s Training sees that taking time away from the problem does help. Most problems and heated discussions where things get out of control are usually regretted even by those who still believe they are in the right. When pause is given it allows the employee time not to address the issue but to see how their actions will be viewed later. Employees need to take time out from the game and even bench themselves when they believe their tempers are going to betray them.
Jim Case Carlton’s Training recommends avoiding discussing topics that have brought derision in the past. If there is a topic that caused tempers to flare before they most likely will flare again. Try to avoid that employee and that topic at all costs. If it is a must for business reasons only, set aside time after careful preparation of what items of the situation need addressing and stick to that list. If it becomes necessary bring in a third party to help keep tempers calm.
If it is a personal issue that causes the anger to swell in an employee, managers need to sit down and take time to counsel them and then bring in the other party. Carlton’s Training Jack Cash demonstrates that if the problem that causes the anger issue is with the manager himself or herself, the manager needs to take notes of the conversation and have a superior present to handle any possible confrontations that can result from the discussion.
Jim Case Carlton’s Training provides consulting tips to companies to improve their human resource departments and staff. The programs they work on range form workplace etiquette to how to be more professional at work. To see information on these subjects or to view other program by this organization, click on their site at Jim Case Carlton’s Training.