KnowledgeTree Document Management Software Announces New Support Offerings And Enhanced Product Features Under New Flexible Pricing Model

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Open Source document management application now offers per user pricing, 4-hour support response time, enhanced features, and Microsoft Office 2007 compatibility.

KnowledgeTree is phenomenal and incredibly simple. It's really, really cool and all Web-based. It took about two hours to set up and roll it out to all company departments

KnowledgeTree, the leading provider of Open Source document management software for teams and small to medium-sized organizations, today announced the availability of a new flexible product offering, differentiated by functionality and varying professional support levels across three product tiers. The latest version of the product line also features a number of functionality enhancements, including compatibility with Microsoft Office 2007.

KnowledgeTree's commercial subscription offering is now licensed on a per user basis, providing a low entry point for new customers and allowing customer organization's to grow their investment in the product only when they need to. The product now also features three subscription tiers, with the Premium tier offering enhanced functionality and a 4-business hour response time for European customers. The same response time will be extended to North American customers in the third quarter of 2008.

"Customers are now able to choose a KnowledgeTree edition that suits their requirements and support level. The new product tiers and per user pricing offers our customers more choice, superior value, priority support, and improved flexibility. We're excited about offering this added value and look forward to building long-term relationships with our customers", said John Thorne, Chief Sales Officer, KnowledgeTree.

The certified and professionally supported editions of KnowledgeTree 3.5, available immediately from the KnowledgeTree website, introduce powerful new Web Services-accessible document search functionality based on the Apache Lucene project, full PHP 5 compatibility, custom document numbering capabilities, online visual comparison of document versions, and support for Microsoft Office 2007 file formats and plugins for the Office 2007 versions of Microsoft Word, Excel, PowerPoint and Outlook.

KnowledgeTree's simplicity, ease of use and high value are appreciated by users in small and large organizations alike. The application is utilized by users in a broad range of industries, including biotechnology and pharmaceuticals, accounting and legal services, software and technology, and aviation and aerospace.

"KnowledgeTree is phenomenal and incredibly simple. It's really, really cool and all Web-based. It took about two hours to set up and roll it out to all company departments", said Bill Maguire, CIO, Virgin America.

KnowledgeTree is also available as a novel Software-as-a-Service application built on top of the Amazon Elastic Compute Cloud and Simple Storage Service. The on-demand document management offering provides customers with immediate access to KnowledgeTree's powerful features without requiring any investment in their own infrastructure.

KnowledgeTree Community Edition, licensed under the GNU General Public License version 3 open source license, is released early and often in the KnowledgeTree development cycle and contains many of the features of the commercial editions of KnowledgeTree.

About KnowledgeTree

KnowledgeTree's vision is to make document management simple. With no vendor lock-in and with source code readily available, KnowledgeTree provides a more flexible, easy to use, and cost-effective alternative to proprietary document management applications.

The application's focus on ease of use and strong Microsoft Windows and Office integration toolset has made it a compelling, high-value document management solution for all organizations. The web-based and AJAX-enabled application is built on the popular open source LAMP (Apache/MySQL/PHP) stack and a community edition is released under the GPLv3. Commercial editions are available as single-click installers for Microsoft Windows and Linux, a software appliance and a novel Software-as-a-Service application running on the Amazon Elastic Compute Cloud.

Commercial customers include the NASA Goddard Space Flight Center, DHL Global Mail, Société Générale Group, the State of Georgia Department of Audits, the European Space Agency, Northern Arizona Healthcare, Mazda Motor Europe and Decathlon Stores.

To download a trial of KnowledgeTree Premium, visit

To learn more about KnowledgeTree Community Edition, and to participate in community activities, visit

Bill Baker, Baker Communications Group, LLC


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