Companies use SugarCRM to provide a customer-centric view of their information
Linz, AUSTRIA (PRWEB) December 11, 2007
go-mobile, a provider of popular extensions for SugarCRM, today announced the release of ZuckerDocs Version 2, bringing to SugarCRM users the powerful document management capabilities of leading open source document management software, KnowledgeTree.
ZuckerDocs, already one of the most popular projects on the SugarCRM community portal, SugarForge, provides access to KnowledgeTree's advanced document management features from within SugarCRM. KnowledgeTree's version control and full-text document search mechanisms are exposed to SugarCRM users. Documents within the KnowledgeTree repository may also be associated with SugarCRM objects such as accounts, opportunities and leads.
"Companies use SugarCRM to provide a customer-centric view of their information," says Florian Treml, Lead Developer of the ZuckerDocs project at go-mobile. "ZuckerDocs extends that philosophy by allowing a customer-centric view of documents. KnowledgeTree and SugarCRM together provide a powerful application combination in a simple and easy-to-use manner. As open source applications, they also ensure that customers are not locked into a single vendor."
"We are pleased to see this latest version of ZuckerDocs available to the Sugar Community," says Paul Oh, Director of Technology Alliances for SugarCRM. "With ZuckerReports and ZuckerDocs, go-mobile continues to introduce innovative solutions to the Sugar user base."
The latest version of the ZuckerDocs product leverages KnowledgeTree's Web Services application programming interface (API) and now provides integration for both the open source and commercial editions of SugarCRM and KnowledgeTree.
In addition, go-mobile's ZuckerDocs Version 2 will be listed on SugarExchange, the online marketplace for third-party applications from SugarCRM partners and community members.
go-mobile is also the company behind ZuckerReports, an enterprise-class reporting module for SugarCRM that utilizes industry-leading business intelligence product JasperReports from JasperSoft. ZuckerReports was the SugarForge Project of the Month in September 2007.
"KnowledgeTree and SugarCRM are both developed on the popular LAMP stack," says John Thorne, Chief Sales Officer, KnowledgeTree. "When we published our web services API a few months ago, our intention was for third-party developers to build applications around KnowledgeTree," says Thorne. "Zuckerdocs is a significant use of the API and we're pleased that this strategy is adding value to both the KnowledgeTree and SugarCRM communities."
Both KnowledgeTree and SugarCRM have significant community traction. KnowledgeTree has 30,000 registered community members, over 420,000 open source software downloads to date, and 67 community-run projects. SugarCRM counts over 60,000 community members and nearly four million downloads of all things Sugar. The ZuckerDocs version 2.0 Beta release is available for download from SugarExchange:
go-mobile is an Austria-based provider of technology consulting, systems integration and software development services, with a focus on customer relationship management, enterprise resource planning, business intelligence, document management, knowledge management and trouble ticketing. When delivering solutions to customers, go-mobile makes extensive use of Open Source products such as SugarCRM, KnowledgeTree, JasperSoft BI Suite, OpenBravo and OTRS. go-mobile is author of two of the ten most popular community plugins available from SugarCRM's SugarForge community system and was the author of a SugarForge Project of the Month in September 2007. For more information, please visit http://www.go-mobile.at.
SugarCRM is the world's leading provider of commercial open source customer relationship management (CRM) software for companies of all sizes. SugarCRM easily adapts to any business environment by offering a more flexible, cost-effective alternative than proprietary applications. SugarCRM's open source architecture allows companies to more easily customize and integrate customer-facing business processes in order to build and maintain more profitable relationships. SugarCRM offers several deployment options, including on-demand, on-premise and appliance-based solutions to suit customers' security, integration and configuration needs.
For more information visit http://www.sugarcrm.com .
KnowledgeTree's vision is to make document management simple. The web-based and AJAX-enabled application is built on the popular open source LAMP (Apache/MySQL/PHP) stack. KnowledgeTree has significant open source community traction and the open source application has been downloaded more than 400 000 times to date. It is the leading commercial open source document management software designed for the SMB and departmental user. Commercial customers include the NASA Goddard Space Flight Center, DHL Global Mail, Société Générale Group, the State of Georgia Department of Audits, the European Space Agency, Northern Arizona Healthcare, Mazda Motor Europe and Decathlon Stores. For more information, visit http://www.knowledgetree.com.