Lash Group Realigns, Offers Integrated, Seamless Approach to Patient Support Services

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Lash Group completes integration with TheraCom for patient support services like patient access and adherence arograms, helping over 15 million patients in past two decades.

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There is an increased need for access and adherence services due to the continued evolution of the healthcare landscape

Lash Group, a leader in the design, delivery and continuous improvement of patient access and adherence services, today announced it has completed its integration with TheraCom, also a leading provider of pre- and post-commercialization support services to the pharmaceutical and biotech manufacturing communities. Both companies are businesses of AmerisourceBergen, one of the world’s largest pharmaceutical services companies. AmerisourceBergen finalized the purchase of TheraCom in late 2011.

Going forward, clients of the two companies will leverage the combined service portfolio of market-leading patient access and adherence programs under the Lash Group brand. The TheraCom pharmacy will remain a separate entity under Lash Group to provide integrated pharmacy services and strategic wholesale solutions for Lash Group’s clients. Whether Lash Group’s customer needs are highly complex or require a more streamlined, automated approach, this enhanced set of patient support services will address the industry’s growing demands for such services, especially in light of healthcare reform and other pressures that are driving complexity and rapid change.

“There is an increased need for access and adherence services due to the continued evolution of the healthcare landscape,” said Tracy Foster, President, Lash Group. “We are developing and adapting these services according to Lash Group's strategic approach to program design, our Patients First service philosophy, and our commitment to innovation, technological advancement and accountability for performance. Our newly-aligned organization provides our customers an expanded set of core competencies and integrated services designed to strengthen the performance of our client’s products at every stage of their life cycle and improve ongoing access to care.”

In total, Lash Group now employs 3,000 experienced and patient-focused associates; operates five state-of-the-art call centers in Charlotte, Dallas, Monroeville (PA), Rockville (MD), and San Francisco; manages more than 100 access programs; and has served more than 15 million patients through its 20+ year history. Services now span across four key practice areas, including reimbursement support, adherence services, co-pay and patient assistance, and integrated pharmacy and strategic wholesale services. TheraCom’s pharmacy and wholesale services operate out of Rockville and Reno (NV).

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About Lash Group
Lash Group is a patient support services company with more than 20 years of experience in the strategic design and delivery of programs that continuously improve product access and adherence. Lash Group applies highly trained personnel and our Patients First service philosophy for the most effective experience based on program needs, and combines this with innovative technology and performance reporting to ensure efficient and optimized program delivery. Backed by an even wider breadth of healthcare knowledge and partnerships through AmerisourceBergen Corporation, one of the world’s largest pharmaceutical services companies, Lash Group delivers additional value through its sister companies Xcenda (for strategic consulting and managed markets agency services) and Premier Source (for targeted expertise within the diagnostics and device markets). This unmatched experience and proven service delivery means your patients receive the best possible care and the performance of your product strengthens at every stage of its life cycle. For more information on Lash Group, go to

About AmerisourceBergen
AmerisourceBergen is one of the world's largest pharmaceutical services companies serving the United States, Canada and selected global markets. Servicing both healthcare providers and pharmaceutical manufacturers in the pharmaceutical supply channel, the Company provides drug distribution and related services designed to reduce costs and improve patient outcomes. AmerisourceBergen's service solutions range from niche premium logistics and pharmaceutical packaging to reimbursement and pharmaceutical consulting services. With more than $80 billion in annual revenue, AmerisourceBergen is headquartered in Valley Forge, PA, and employs approximately 13,000 people. AmerisourceBergen is ranked #29 on the Fortune 500 list. For more information, go to

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