Keynote® Enables Worldwide Web Performance Monitoring for the Last Mile from Amsterdam to Tokyo

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Keynote Transaction Perspective for Last Mile is the Only Web Site Monitoring Solution that Uses the Actual Internet Explorer Browser for Capturing Accurate Performance Data; Last Mile Measurements Now Available from 48 Cities Worldwide Last Mile Solution Leverages Keynote’s Global Infrastructure of 2,500 Measurement Computers and Mobile Devices in More Than 240 Locations Around the World

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NEW YORK (Business Wire EON) September 17, 2008 -- Keynote® Systems (Nasdaq:KEYN), the global leader in on-demand mobile and Internet test & measurement solutions for continuously improving the online experience, today announced the company has neared completion of the build-out of its global infrastructure for measuring Web site performance over DSL. Keynote Transaction Perspective® for Last Mile is now available to measure Web performance over DSL from 48 cities worldwide covering consumers in cities on all continents. The newest cities/countries to be added to Keynote's global infrastructure for last mile measurements include Auckland, New Zealand; Chennai, India; Manila, Philippines; Gothenburg, Sweden. In the next 60 – 120 days three cities in China will be brought online – Wuhan, Chengdu and Shenyang – in addition to Buenos Aires, Argentina.

With Transaction Perspective for Last Mile, Web operations managers gain accurate, actionable insights into the end user experience using the only product that uses the actual Internet Explorer browser offering unmatched visibility and accuracy into what consumers are experiencing. Web operations managers can meet expectations for end user performance from a variety of last mile access points such as DSL, cable, dial-up and even 3G mobile.

"An understanding of the last mile end user experience is critical to a Web site's success as browser-based applications built using AJAX and Flash impact performance," notes Abelardo Gonzalez, product manager at Keynote. "With last mile measurement capability around the globe we give our customers unparalleled insight into the end user experience."

Transaction Perspective for Last Mile

Transaction Perspective for Last Mile enables Web operations managers to proactively profile and isolate problems by comparing performance over DSL, cable, dial-up and 3G access types to performance over T1/T3 connections. By measuring with a standard Internet Explorer browser, Transaction Perspective for Last Mile provides the industry's most accurate last mile measurements, reflecting the true online experience of a typical end user making it ideal for competitive benchmarking.

  Why Keynote Transaction Perspective for Last Mile?   -- Competitive Insight - Benchmark Web application performance and availability in the last mile.   -- Fast Diagnosis - Discover and isolate the cause of problems by comparing performance over last mile access types (DSL, cable, Dial-up, and 3G) to performance over T1/T3 connections.   -- Fine-Tuning - Tune your applications based on your user's access type distribution to maximize the flow of your most valuable transactions.   -- Precision Accuracy - Uses the actual Internet Explorer (IE) browser for true user experience measurement.   -- On-Demand, Hassle-Free - Sold as a software-as-a-service subscription-based pricing model with nothing to maintain or update.   Social Media and Related Links:   -- BLOG: Keynote's Web 2.0 Watch:

  -- WHITEPAPER: Turn the Green Light on the Last Mile: Optimizing the End-User Experience in a Web 2.0 World:

About Keynote

Keynote Systems (Nasdaq "KEYN") is the global leader in on-demand test & measurement solutions for continuously improving the online experience. As an independent and trusted third-party, Keynote provides IT and marketing executives with an unbiased view into their Internet services from around the world. For over a decade, Keynote has been providing measurement data and testing capabilities that allow companies to understand and improve their customers' online and mobile experience. Keynote has four test and measurement businesses: Web performance, mobile quality, streaming & VoIP, and customer experience/UX. In addition, Keynote's industry analysis group called Keynote Competitive Research publishes proprietary studies measuring customer experience and service levels across a wide range of industries.

Known as The Mobile and Internet Performance Authority™, Keynote has a market-leading infrastructure of 2,500 measurement computers and mobile devices in over 240 locations around the world. Keynote also maintains one of the most representative panels of online users consisting of 160,000 consumers. Keynote's on-demand, hassle-free infrastructure allows businesses to access services they need, when they need them to pinpoint and fix mobile quality and Internet problems before they impact customers.

Keynote helps over 2,800 corporate customers become "the best of the best" by helping them improve online business performance and mobile communications quality. Keynote's customers represent top Internet and mobile companies including American Express, BP, Caterpillar, Dell, Disney, eBay, E

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