Case Study: Kettler Development Saves $1,000,000 with LATISTA software

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Kettler Development, the Washington, D.C., area's largest real estate developer, started using Latista Field quality assurance and warranty maintenance software in 2006 and has saved more than $1 million as a result.

If I want to pull up a report of what vendors aren't getting work done or what issues are still open, it's all available in LATISTA. I don't have to have somebody in the office coordinating and counting all this raw data from the field.

Based in Northern Virginia, Kettler Development is Washington's largest real estate developer. Kettler Development is a leading developer of award-winning, mixed-use residential and commercial properties across the Washington Metropolitan area. In 2008, Kettler was named one of the area's largest private companies by the Washington Business Journal and is one of the nation's top multifamily developers. Kettler has developed more than five million square feet of commercial space and more than 50,000 homes and was named Property Management Company of the Year at the 2008 Pillars of the Industry Awards by the National Association of Home Builders. Kettler manages a diverse portfolio of apartments and offers third-party management services for individual and institutional owners. Current projects include urban and transit-oriented developments, multifamily housing, commercial and mixed-use developments and resort communities.

LATISTA Field software has been an integral part of Kettler's quality assurance and warranty program since 2006. The unique software handles more than just construction management. It is web-based and mobile, allowing Kettler inspectors to manage deficiency correction equally well from the office and in the field. LATISTA Field also contains a comprehensive note-taking system that replaces pen and paper processes with a digital database, which includes photo documentation, time-stamped records, and search functions.

"The service module is very valuable to us," says John Longo, Kettler Vice President of Homeowner Services. "If I want to pull up a report of what vendors aren't getting work done or what issues are still open, it's all available in LATISTA. I don't have to have somebody in the office coordinating and counting all this raw data from the field."

In their relatively brief time using LATISTA Field, Kettler has already saved a significant amount of money since they get better quality and deficiency correction from their contractors. "To quantify it--it's about $1,000 per unit in savings," says Longo. "Over the 1,000 units we've put together in the last two years, that's a savings of $1 million."

LATISTA looks forward to working with Kettler in the future, as the development company's needs change. "LATISTA can be customized to make project management more efficient before, during, and after construction, and it's scalable to work on one project or several," says LATISTA Executive Vice President Chris Ramsey. "As Kettler transitions from a construction-focused company into a warranty and maintenance mode, LATISTA will be able to transition with them to continue saving them money."

About LATISTA

LATISTA has been a leader in mobile and web-based field management software and services since its founding in 2001. Its software is used by top contractors and owners worldwide to reduce project costs and risks by eliminating redundancy, enhancing collaboration among project participants, and allowing more thorough analysis of project performance.

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Nathaniel Moes
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