Nonprofit Leaders, Small Business Owners Learn to Give, Receive Feedback in Ventureneer Webinar

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Leaders of nonprofits and small businesses can profit from listening to feedback, whether it comes from clients or staff. Ventureneer's webinar shows how to accept and use feedback.

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Improvement and innovation often come as a response to criticism. Listening without defensiveness is a valuable skill for anyone, particularly those responsible for maintaining a healthy, growing organization, whether nonprofit or for-profit.

New York, NY -- Feedback has been described as the “breakfast of champions,” but the thought of receiving it makes many people lose their appetites. And giving feedback may be just as unappetizing: Will feelings be hurt? Will the recipient of the feedback get angry?

Ventureneer's free webinar, Giving and Receiving Feedback will show nonprofit leaders, small business owners, and their consultants how to give and receive feedback effectively and comfortably.

As the head honcho, small business owners and nonprofit executive directors may know how to give feedback, but even leaders need to ask for and listen to feedback from clients, from staff, and from consultants hired to assess the organization and offer suggestions for improvement.

"Improvement and innovation often come as a response to criticism," says Geri Stengel, founder of Ventureneer. "Listening without defensiveness is a valuable skill for anyone, particularly those responsible for maintaining a healthy, growing organization, whether nonprofit or for-profit."

The flip side to receiving feedback graciously is being able to give constructive, non-threatening feedback to employees, suppliers, and others whose work affects the organization's health. In this free webinar, participants will learn:

  • What feedback is;
  • How well they give feedback;
  • The perils of criticism;
  • Receiving feedback;
  • Common emotional responses to feedback;
  • How to avoid defensive inner speech.

Small business owners, nonprofit leaders, and consultants who want to improve performance -- their own and that of their organizations -- by tapping into the knowledge and opinions of others will benefit from this free webinar, which will be held on Tuesday, May 11, from noon to 1 p.m. EDT.

The webinar will be taught by Laura Jacob, president of Pro Way Development , a company that helps businesses develop human resources by planning the hiring, management, and motivation of employees. In May, 2009, Jacob was named as one of Fairfield County's Top 40 executives under 40 for her work as the president of Pro Way Development.

For more information, visit Ventureneer.

About Geri Stengel
Geri is founder of Ventureneer, an online education and peer support service. An adjunct professor at The New School, she honed her online experience at companies like Dow Jones and Physicians’ Online. Geri co-founded the Women’s Leadership Exchange and is president of Stengel Solutions, a consulting service for social-impact organizations.

About Ventureneer provides nonprofit and small business advice as well as entrepreneurial and nonprofit training through a new approach to learning: a blend of traditional, formal instruction with informal, peer learning that takes advantage of Web 2.0 technology to capture and share knowledge. Ventureneer's customized blogs, virtual classes, peer-to-peer learning, coaching, web events, and articles help entrepreneurs make faster, better decisions for their enterprises.


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