ASI’s Continued Dominance of Association Software Market Highlighted in Seventh Annual Lehman Associates Study

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Advanced Solutions International (ASI), the largest, privately-owned global provider of web-based member software for associations and fundraising software for not-for-profits, announces that iMIS leads in market share, customer satisfaction with the implementation experience, overall customer support options, and website integration capabilities according to the 2012 Association Management Software Study conducted by Lehman Associates.

iMIS Non-profit software
We are also pleased to lead in website integration capabilities, which is a reflection of our decision to build web content management tools directly into iMIS.

Advanced Solutions International (ASI), the largest, privately-owned global provider of software for member and donor-based not-for-profits, today announced its continued dominance in the association software market. According to the 2012 Association Management Software Study conducted by Lehman Associates, the company’s iMIS association software system ranks highest among major association software vendors in customer satisfaction with the implementation experience and leads in market share with nearly 30%. iMIS is also the most widely used association software system in Canada, the United Kingdom, and Australia — and has three times the global market share of the nearest solution.

Lehman Associates interviewed and compiled data from national and international associations with budget sizes of $1 million or greater in the US over the first half of 2012. Respondents were asked to provide information on their current use of AMS technology, purchasing process, upgrade factors and implementation experience, as well as product satisfaction levels.

The study showed that once again iMIS received the highest ratings for customer satisfaction with the implementation experience, which consists of cost-to-implement, time-to-implement, difficulty-to-implement, and performance-after-implementation measures.

In addition, the study showed that iMIS customers who work with an Authorized iMIS Solution Provider (AiSP) are significantly more likely to be willing to recommend that AiSP to a colleague than the comparative figures for other association software products/vendors.

The study also showed that iMIS received the highest ratings for:

  •     Website Integration Capabilities
  •     Business Process Support without Customization
  •     Event Management
  •     Technical/Customer Support
  •     Training Options

“We are proud to once again lead in customer satisfaction with the implementation process and overall customer support options,” said Bob Alves, chairman and CEO, ASI. “We are also pleased to lead in website integration capabilities, which is a reflection of our decision to build web content management tools directly into iMIS.”

About Lehman Associates
Since 1992, Lehman Associates has helped associations, companies, and nonprofits improve their success by enabling executives understand better the patterns of their businesses, and use that insight to craft effective business, product, and marketing strategies. Services include technology and web strategy consulting, e-marketing and e-business development, and member and industry research. The Lehman Reports is a growing series of industry studies focused on effective technology utilization by associations. To learn more visit http://www.ansible.com.

About ASI
Advanced Solutions International (ASI) is a recognized industry thought leader that focuses on helping associations and not-for-profits increase operational and financial performance though the use of best practices, proven solutions, and ongoing client advisement. Since 1991, ASI has served nearly 4,000 clients and millions of users worldwide, both directly and indirectly through a network of over 100 partners worldwide, and currently maintains corporate offices in the USA, UK, Canada, and Australia.

ASI is the developer of iMIS not-for-profit software, association software, member software, donor software, and fundraising software. iMIS is the most widely used association software in the world with three times the global market share of the nearest solution and a popular choice of larger charities and not-for-profits.

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Edward Wendling
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