SRP selected CDS Global because our customers will not experience a difference in the posting of their payments and CDS Global is a leader in processing utility payments.
Prescott, Arizona (Vocus/PRWEB) March 08, 2011
CDS Global is pleased to announce that they are performing lockbox services for Tempe-based Salt River Project (SRP), one of the nation’s largest public power and water utility companies. CDS Global is processing the entity’s electric and water payments.
Driven by its state-of-the-art imaging and document processing system, CDS Global’s lockbox processing solution helps SRP ensure quick and accurate turnaround of their customer payments and expedite funds into their corporate bank account. CDS Global’s solution also allows SRP to avoid costly system upgrades and capital equipment purchases to keep up with the ever-changing lockbox landscape.
“Due to a decreasing number of customers who pay their bills by mail and the aging of machinery utilized to process the bills, SRP selected Prescott-based CDS Global to take over the responsibilities of processing the utility’s remittance billing,” says Aidan McSheffrey, SRP’s manager of Financial Services. “SRP selected CDS Global because our customers will not experience a difference in the posting of their payments and CDS Global is a leader in processing utility payments. The advantages of utilizing CDS Global are that it will result in lower costs for SRP and that processing occurs at an Arizona-based company.”
“Salt River Project was faced with the challenge of processing payments internally with outdated systems and equipment while maintaining a high level of customer service,” says Dave Dutch, senior vice president at CDS Global. “We are proud that our exceptional payment processing solution has solved their challenges and added value to their business.”
About CDS Global
CDS Global is the leading provider of outsourced business solutions to multiple industries, delivering an array of innovative and flexible eCommerce, order management, fulfillment, payment processing and marketing services. By maximizing the value of data and effectively managing customer interactions, CDS Global creates a positive impact on the bottom line of our clients and their customers.
CDS Global is headquartered in Des Moines, Iowa, with offices across Iowa and in Arizona, New York, Pennsylvania, Texas, Australia, Canada and the United Kingdom. Learn more at http://www.cds-global.com.
To read more about CDS Global's solutions for utility customers, visit http://www.cds-global.com/utilities.
About Salt River Project
Salt River Project provides electricity to nearly 940,000 retail customers in the Phoenix area and delivers nearly 1 million acre-feet of water annually to a service area in central Arizona.