Rackspace Selects netForensics to help Customers with PCI Log Management Compliance

EDISON, N.J. (Business Wire EON/PRWEB ) October 1, 2008 -- netForensics, Inc., a ”visionary” leader in the Information Security Management (http://www.netforensics.com/solutions/security/) market, today announced that Rackspace® Hosting (NYSE: RAX), the world’s leader and specialist in hosting, has selected netForensics’ log management (http://www.netforensics.com/solutions/logmanagement/) platform, nFX Log One, to enable Rackspace to expand its services portfolio by offering to its hosted customers new log management, monitoring and compliance reporting services. Through this relationship, Rackspace is delivering to its customers a new, market-unique security and event log management solution to specifically address Payment Card Industry Data Security Services (PCI-DSS) (http://www.netforensics.com/solutions/pci/) compliance requirements.

netForensics’ nFX Log One enables Rackspace customers to demonstrate, via detailed reporting, that end-user event information residing on a specific server(s) is being monitored and adheres to PCI standards. Additionally, netForensics has the ability to scale and support the planned growth of Rackspace’s multi-customer, heterogeneous environment.

“We strive to implement solutions that not only meet our customers’ security and compliance requirements, but that are also easy for our support teams to deploy and manage,” said Bret Piatt, Product Manager, Rackspace Hosting. “netForensics has a long track record of supporting Managed Service Providers (http://www.netforensics.com/solutions/mssp/), so they understand the intrinsic demands and challenges we face on a daily basis. Backed by the netForensics solution, we are confident that when our customers are audited with nFX Log One in place, they have a log management system capable of providing the reports and audit trail documentation needed. We look forward to a long-term and mutually beneficial relationship with netForensics.”

netForensics is uniquely positioned to help MSPs address the growing market opportunities before them with the nFX One (http://www.netforensics.com/products/) suite of security compliance management products. This suite enables MSPs to create and deliver new products around security information and event management, log management and database activity monitoring. By partnering with netForensics, MSPs can effectively monitor the largest, global organizations down to the small “mom and pop” operations with the same reliable, consistent level of high performance, while providing the same quality level of service to all customer organizations.

Regardless of the number of customers an MSP might have or their variance in sizes, the nFX One suite of solutions scales by easily distributing technology on the customer site without deploying any hardware. Despite multiple platforms, or multiple customer locations, or where they are located, all security event management information is fed to one central security operations center for complete end-to-end security monitoring and compliance management. netForensics offers the only solution that can segregate end-user customer data into their own “silos,” preventing data exposure across management workstations, a critical requirement in the managed services market for addressing PCI and other regulatory and industry standards.

MSPs can realize significant business benefits utilizing the nFX One suite of solutions, including:

• Gaining new revenue streams by rapidly delivering low total cost of ownership, in-demand products to new and existing customers;

• Saving operational costs by reducing the resources needed to effectively manage customer security; and

• Improving customer retention by leveraging built-in compliance expertise and global visibility to enable a proactive partnership with customers.

With its flagship security information management (http://www.netforensics.com/products/Sim_One/) (SIM) product, nFX SIM One, netForensics offers the only SIM solution with a unique feature set designed to meet MSP requirements. The product’s MSP support features and associated benefits include:

• N-Tier Architecture – Provides scalability and flexibility to expand MSP business;

• Advanced Correlation – Ensures threats to customers’ environments are identified and dealt with before impact;

• Customer-based Alerting – Keeps MSP support teams informed of critical activity on a customer-by-customer basis;

• Remote Updates and Patch Management – Eliminates the need to deploy Customer Premise Equipment (CPE), reducing the cost of service;

• Account Segregation System – Silos end-user customer data, enabling privacy, protection and integrity of individual customer information;

• Account Visualization Systems – Enables visibility into and management of individual end-user customer environments;

• Virtual Account Views – Allows customers to gain insight into their security and compliance posture with no impact to the MSP’s support team;

• Compliance Audit Framework and Reporting – Enables the MSP to deliver guidance and evidence to support customers’ compliance requirements;

• Integrated Database Activity Monitoring and Log Management With Security Information and Event Management (SIEM) – Delivers the market’s most comprehensive view of network, user and application-level activity;

• Multi-Device and Application Integration – Supports virtually all customer resource types so MSPs can meet their customers’ growth demands.

“netForensics is the only SIM provider with a proven track record for successful delivery to MSPs, which was a key factor in Rackspace partnering with us,” said Tracy Hulver, Executive Vice President, Marketing and Product Management. “With a deep level of understanding into the MSP sector, netForensics enables MSPs to create and deliver compelling and highly effective security packages around threat management and compliance. MSPs like Rackspace can deliver significant value to customers by providing products around SIM, compliance, database activity monitoring, and log management—all high-demand solutions.”

For more information on netForensics’ MSP security monitoring, management and compliance products, visit: http://www.netforensics.com/solutions/mssp/

About netForensics

netForensics delivers security compliance management solutions that help stop the ever-increasing attacks that threaten organizations. Through its patented nFX technology, netForensics not only solves security compliance challenges, but provides the proof needed to address the myriad of regulatory and internal governance requirements. The netForensics’ suite of nFX One products provides solutions to address external and internal threats, mitigation, log management and reporting. Governments and companies of all sizes around the world rely on netForensics to gain unparalleled information security management visibility, prevent costly downtime, and maintain compliant operations. For more information, visit: http://www.netforensics.com/.

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information security, pci, msp, compliance, security, log manage

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