The team at LongTermDisabilityInsuranceCost.com looked at a variety of ways in which the user experience of all of our visitors could be improved.
(PRWEB UK) 23 September 2012
The 15th September 2012 saw LongTermDisbailityInsuranceCost.com refresh their quote request process on their website with the aim to streamline the application process. Now, instead of a multi page process which required lots of different steps the visitor has an improved user experience. In order to receive a comparison of the long term disability insurance policies, the cost of such and the offerings in regards to the terms and conditions of the policies the user now simply needs to submit their ZIP code to ensure they are getting state appropriate insurance quotes followed by their basic personal details.
Personal details which are now required in order to receive a disability insurance quote are now also reduced with the bare minimum requested on the form. This ensures that the insurance company has no more than the information which is required to make a quote. Such information includes the name and contact details as well as their occupation and monthly income, the latter being an important factor as the insurance policy would need to be able to cover if it was ever required by the policy holder. Finally the only health related question which is required is regarding the use of tobacco products in the past 12 months.
Once the user has requested filled in the required information they will then be able to compare the quotes available and get more info on all of the different policies which are available to choose from. All in a matter of minutes.
The changes were made after feedback from a selection of customers during the month of August 2012. Over 250 visitors to the site were asked to offer their feedback on the issue in an anonymous survey. The most prevalent theme in the results of the survey was of course the wish from visitors for a simpler and much quicker contact form. The survey was completed as recent months have continued to show a month on month growth on the number of requests that were being made during 2012.
As results from the actual quote request form are delivered instantly it became only appropriate to modify the site in a way which focused on speed so visitors can be doing the most important part, comparing the quotes, as quickly as possible. The Long Term Disability Insurance cost website is now and effective and efficient website to get an instant disability insurance quote focusing on the importance of a customer experience when using such websites.