City of Louisville/Winston Adopts InterAct’s Next-Generation 9-1-1 Emergency Response System To Improve Community Safety

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The City of Louisville/Winston County, Mississippi has purchased a new incident response solution, including InterAct phones, computer aided dispatch system, and geographic information system.

InterAct™, a leading provider of public safety solutions, is pleased to announce that the City of Louisville/Winston County, Mississippi has purchased a new incident response solution, including InterAct phones, computer aided dispatch system (CAD), and geographic information system (GIS). With these integrated products, the City of Louisville/Winston can significantly improve the speed and efficiency of emergency response to better protect the communities they serve.

Using a combination of the InterAct phones, CAD, and GIS systems, dispatchers can immediately pinpoint the exact location of a caller on a map. The call, whether from a cell phone or land line, is automatically recorded, attached to a CAD record, and distributed to appropriate first responders. This accelerates the emergency team’s ability to arrive on the scene and choose the best response to better save lives and protect property. This scalable solution can also be expanded to support multiple agencies, including those in surrounding cities and counties. The ability to share data among agencies and jurisdictions is critical to first responder safety and aids in front-line decision making.

When the city’s previous equipment was phased out, the City of Louisville/Winston began investigating new options. After a rigorous review process, including site visits and review of customer references, the city found that InterAct’s solution stood out as the best choice for their needs. “It’s more important than ever that we have modern tools to maintain the highest level of emergency readiness,” said Mayor Hill of the City of Louisville/Winston. “Louisville/Winston residents expect exceptional public safety services and this investment will help our first responders better fulfill their mission of protecting lives and property. I am also excited about the possibility of sharing this next-generation technology with our neighboring cities and counties. The continued pressure on city and county budgets almost demands that we share services to a greater degree than ever before, and this new technology makes it possible.”

“We are delighted that Mayor Hill and the City of Louisville/Winston selected InterAct to replace their previous system,” said InterAct’s Terry Turner, Chief Sales Officer for InterAct. “Our next generation products are designed for fast implementation of a truly scalable solution suitable for smaller cities and counties, as well as larger metropolitan areas. We look forward to working with Mayor Hill and his team to implement this state of the art public safety system to help them achieve their mission of protecting lives and property”.

About InterAct™
InterAct is a leading provider of public and private safety software solutions. Our mission is to improve the safety and well being of people and their communities with the most innovative online technology that connects the right people with the right data at the right time.

For 37 years, InterAct has been providing state-of-the-art, integrated incident response software solutions. In 2011, we delivered a new level of innovation with the industry's first fully CJIS-compliant and cloud-based online records management system. This is the first in a series of next-generation online solutions InterAct will deliver throughout 2012 as part of the Public Safety Cloud.

The Public Safety Cloud simplifies search and data exchange among public safety agencies, securely giving first responders the actionable information they need at the point of enforcement without the expense and complexity of owning the infrastructure. Data access and exchange are simple and available anytime, anywhere through any computer or smart phone connected to the Internet.

InterAct is dedicated to equipping public and private safety agencies with the modern online tools they need to achieve their mission of protecting lives and property. To learn more about our solutions, please visit us at


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Rebecca McLawhorn
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