Lehi, UT (PRWEB) June 18, 2012
LowVARates.com has recently become the latest addition to the web site accreditation program offered through the Better Business Bureau (BBB) of Utah.
The recent accreditation is attributed to the increased effort to provide outstanding customer service to veteran homeowners.
“Over the past year we have made a huge push to provide the best customer service in the mortgage industry,” said Eric Kandell, owner of LowVARates.com. “We are very excited to become a BBB accredited business and understand the badge adds credibility to our organization and brand.”
The BBB accreditation program is intended to help create a list of trustworthy businesses to encourage fair business practices and promote corporate accountability.
All BBB accredited businesses have agreed to live up to the Standards for Trust outlined by the organization. The Standards for Trust are a comprehensive set of policies, procedures and best practices focused on how businesses should treat the public in all circumstances.
“The BBB provides a nice set of standards that any credible organization should be striving to maintain,” Kandell said. “It has always been a major priority for us to treat our veteran home owner with great respect and dignity.”
The BBB Standards of Trust are broken down into eight categories and must be evidently seen for an organization to become accredited. The eight categories are:
1) Build Trust
2) Advertise Honestly
3) Tell the Truth
4) Be Transparent
5) Honor Promises
6) Be Responsive
7) Safeguard Privacy
8) Embody Integrity
“We have worked very hard to earn our BBB accreditation and are constantly working to provide outstanding customer service,” Kandell said. “We are very fortunate as a business to be able to work with the amazing men and women of the U.S. Armed Forces and associate with them on a daily basis.”
The BBB provides very specific instructions to become an accredited business. These qualifications can take company’s years to achieve, but can provide a set of guidelines to ensure customer satisfaction and profitability.
To view the Accreditation Standards provided by the Utah BBB visit: http://utah.bbb.org/our-accreditation-standards/
Low VA Rates, a division of Flagship Financial Group LLC, is a leading national VA Lender. Low VA Rates is passionate about our Veterans and Military home owners and goes to great lengths to ensure their needs are met. Low VA Rates will find the best possible VA loan program for you.
The face of the mortgage and housing markets has forever changed in the past few years and many inexperienced banks, brokers and lenders are jumping on the VA home loan bandwagon. LowVARates has been doing VA loans for the past 10 years and has years of experience in buyers and sellers markets. Our experienced VA loan officers comprise 4 of the top 10 VA loan officers according to the 2012 Scotsman’s Guide.