Massage Envy Princeton Celebrates 5 Years in Business

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Massage Envy Princeton prides itself on its customer retention due to its strong staff and celebrates five years of business.

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We pride ourselves in having a great work environment. We’re very fortunate to have great staff that has great longevity; some of our therapists here now opened the door with us five years ago.

Massage Envy Princeton recently celebrated five years of providing exceptional massage therapy in Lawrenceville and Princeton, New Jersey. The owners, staff and members continue to develop both professional and friendly relationships that have allowed the franchise to thrive throughout its first five years.

Throughout the last five years, owners Dan and Robin Valentine have decided to divide the clinic responsibilities in a way that allows both of them to maximize their abilities in their strongest areas. Dan has chosen to work behind the scenes, handling all of the franchise’s finances and serving as the nuts and bolts of the company, as he has ample experience running businesses of his own. His wife Robin, on the other hand, serves as the face of the company, working day to day, using her vibrant personality as the magnet to attract new employees and clients to her day spas in Lawrenceville, New Jersey. This combination makes for a strong employee and member retention.

When asked to delve deeper into the reason for such durability, Robin Valentine noted that franchise’s success stems from longevity within the company. “We pride ourselves in having a great work environment. We’re very fortunate to have great staff that has great longevity; some of our therapists here now opened the door with us five years ago. We don’t have a lot of turnover, and we have an amazing manager who works very hard to listen to our staff and educate them on how to make clients want to continue to walk in the door. We do a lot of outreach, charity, and corporate events which constantly gets us referrals.” Guests constantly note how thrilled they are to have a close-knit establishment that specializes in everything from massages to facials in Lawrenceville and Princeton, New Jersey.

Mastering the art of successful franchising has been no easy feat, but the Valentines continue to implement management strategies developed in their first five years as a franchise that ensure a prosperous future for their Massage Envy Princeton.

About Massage Envy

Massage Envy, based in Scottsdale, Arizona, is the leading provider of therapeutic massage in the United States. The national franchise of massage centers is dedicated to providing professional and affordable therapeutic massage services to consumers with busy lifestyles at convenient times and locations. Massage Envy Spa is its newest concept, offering Murad® healthy skin facials, as well as therapeutic massages. Founded in 2002, Massage Envy has more than 691 locations in 43 states, with new centers opening every month. The company was recently named a top AllBusiness (a D&B company) AllStar Franchise, and is a member of the International Franchise Association (IFA).

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Jill Jones
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