The templates provide a starting point for process professionals to make accurate, quantifiable improvement recommendations for their organizations based on the insights we’ve gained while working with customers.
Dallas, TX (Vocus) November 9, 2010
Global 360, a leading provider of process and case management solutions, today announced the availability of free pre-built business process models with accompanying simulations using Microsoft® Visio® and Global 360’s analystView plug-in. The templates provide process professionals with a starting point for using Business Process Modeling Notation (BPMN) to visualize and quantify process improvement recommendations. Each process template was developed using knowledge gained from real-world engagements with Global 360 customers.
The first six business process templates available are:
- Accounts Payable - The process model and simulation reveal several departmental tasks that can be performed in parallel, accelerating payment completion rates.
- Loan Processing - A bank uses process simulation to assess the impact of upcoming marketing programs aimed at first-time auto buyers.
- Insurance Claim Processing - An insurance company explores alternatives to improve an existing process and reduce operational costs.
- HR Employee On-boarding (two templates)
o Template 1: HR department needs to meet 45-day service level agreement to complete the on-boarding of a new employee. Process template shows how the company achieved their goal.
o Template 2: With 300-400 employees joining and departing the company every two months, the HR organization is constantly recruiting, training, and relieving staff. Process template shows how the company achieved their service level agreement goals.
- Change of Address Request Processing - Bank needs to process 120,000 change of address requests annually. Process template demonstrates their move from paper-based to automated process.
“The templates provide a starting point for process professionals to make accurate, quantifiable improvement recommendations for their organizations based on the insights we’ve gained while working with customers,” stated Deborah Rosen, Chief Marketing Officer and Senior Vice President of Marketing, Global 360. “During our template beta program we received positive feedback from the Microsoft Visio, SharePoint, BPMN, and business analyst communities that the templates accelerate process improvement initiatives.”
To help business analysts better understand the models, simulation results, and improvement reports within the templates, a companion guide is offered to provide a summary of each business situation. The Business Process Modeling Notation (BPMN) process models are available to all Microsoft Visio users, while the process simulation scenarios embedded within each model are only available to users with Microsoft Visio Premium 2010 and analystView. Free trials are available for both at http://www.global360.com/products/process-discovery-analysis.
Additional business process templates will be made available over the coming months. Global 360 is also encouraging process professionals to share their own process templates for others to learn from and leverage in their own projects.
For more information and to download the business process templates and simulations, please visit http://www.global360.com/process-templates.
About Global 360
With more than 2,000 customers in 70 countries, Global 360, Inc. is a leading provider of process and case management solutions. Global 360 is headquartered in Texas with operations in North America, Europe, Asia Pacific and South Africa. For more information, call 1-214-520-1660 or visit the company web site at http://www.global360.com.
Kim Malseed, Global 360, Inc.
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