APCO-Trained Communications Center Opens in the Middle East

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APCO Institute celebrated the opening of King Abdullah University of Science and Technology (KAUST) on September 23. The University includes Security Command and Control's 911 Communications Center, staffed with APCO Institute-trained personnel and using APCO Institute support software, an all-inclusive program launched in April and administered by APCO Institute Adjunct Instructor Mark Boudreaux, director of Terrebonne 911 District in Louisiana.

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The months of APCO telecommunicator structured classroom training, followed by intense scenario simulations, proved to define a world changing moment.

APCO Institute celebrated the opening of King Abdullah University of Science and Technology (KAUST) on September 23. The University includes Security Command and Control's 911 Communications Center, staffed with APCO Institute-trained personnel and using APCO Institute support software, an all-inclusive program launched in April and administered by APCO Institute Adjunct Instructor Mark Boudreaux, director of Terrebonne 911 District in Louisiana.

KAUST is an international, graduate-level research university dedicated to inspiring a new age of scientific achievement in the Kingdom that will also benefit the region and the world. Its core campus occupies more than 36 million square meters on the Red Sea and sits approximately 80 kilometers north of Saudi Arabia's second largest city, Jeddah.

King Abdullah Bin Abdul-Aziz Al Saud hosted the Inauguration Ceremony, which included 3,000 guests from over 64 countries and 20 universities from around the world. During the ceremony, Security Command and Control's 911 Communications Center staff performed the duties they learned over the past five months, taking 911 calls, dispatching emergency services and administering emergency medical dispatch (EMD).

"The duties of KAUST's APCO trained and certified telecommunicators proceeded with perfection," Boudreaux said. "The months of APCO telecommunicator structured classroom training, followed by intense scenario simulations, proved to define a world changing moment."

About APCO Institute

APCO Institute, a subsidiary of the Association of Public-Safety Communications Officials International, is the premier organization addressing educational and certification needs of public safety communications agencies. The Institute offers a selection of affordable training and educational resources for public safety communicators throughout the United States and in the international arena. Instructional offerings range from first-line basic training to supervisory, and communication center management courses, technical testing, agency and agent certification, and Web Seminars addressing current public safety communications issues. APCO Institute offers several training options including certification programs through traditional classroom instruction and APCO Institute Online internet-based training. APCO Virtual College, a cooperative effort between APCO Institute and the Institute for Emergency Preparedness (IEP) offers a degree program in Public Safety Communications. APCO Virtual College is an internet-based distance learning academic program designed for, and directed specifically toward individuals in the public safety communication. For more information, visit http://www.apcoinstitute.org.

About APCO International

The Association of Public-Safety Communications Officials (APCO) International is the world's oldest and largest professional organization dedicated to the enhancement of public safety communications. APCO International serves the professional needs of its 15,000 members worldwide by creating a platform for setting professional standards, addressing professional issues and providing education, products and services for people who manage, operate, maintain and supply the communications systems used by police, fire and emergency medical dispatch agencies throughout the world. For more information, visit http://www.apcointl.org.

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Courtney McCarron Hastings
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