All the new mobile app features are designed to help our customers answer shoppers’ questions in real time, and give them the best chance of influencing purchase decisions.
Alpharetta, GA (PRWEB) June 27, 2013
Contact At Once! has released a new version of its iOS mobile chat app, Contact At Once! Go!, now available in the iTunes App Store for iPhone, iPod Touch and iPad devices. Contact At Once! customers can download the app at no additional fee.
One key benefit of the new app is the ability to respond faster when customers want to chat or text. Many mobile chat apps make shoppers wait while sending a push notification alerting an agent that someone wants to chat. However, Contact At Once! Go! remains logged in and running in the background to help agents answer instantly and respond to even more leads and prospects.
Key Contact At Once! Go! Mobile Chat App Features
● Manage multiple chats at the same time.
● See shoppers’ search context, including geolocation, site of origination and other contextual data.
● Support the Contact At Once! Mobile Text Connect add-on, a product that allows users to receive, respond to and track shoppers’ text messages within their current chat software.
“All the new mobile app features are designed to help our customers answer shoppers’ questions in real time, and give them the best chance of influencing purchase decisions,” says Marc F. Hayes, Contact At Once! co-founder and executive vice president. “Our research shows that online shoppers who convert to leads are often low-funnel prospects who plan to purchase soon, so it’s critical that we help our customers be ready and waiting to chat with them.”
Contact At Once! chat users can download the new Contact At Once! Go! app from the App Store. Activating the app and connecting it with an existing Contact At Once! account is simple, thanks to a new registration process that emails an activation code directly to the user. (Users with first-generation iPads will need to use the current version 2 Contact At Once! app, also available in the iTunes App Store.) Call Contact At Once! support at 866-358-3880 or chat now to learn more.
ABOUT CONTACT AT ONCE!
Contact At Once! software boosts engagement by making it easy for consumers to connect with merchants and ask questions at the moment their interest is piqued. More engagement translates into more sales, and that’s why over 12,000 businesses rely on Contact At Once! to build relationships with online shoppers. For more information, visit http://www.contactatonce.com.