We believe mobile application integration with IVR and web based customer support initiatives is the next logical progression in ensuring improved customer care as well as the means of providing rapid information availability.
Richardson, TX (PRWEB) April 26, 2010
Today, Acclaim Telecom Services, Inc., an industry leader in providing Speech Enabled IVR hosted and premise applications, announces their Mobile Solutions offering.
"We are pleased to rollout our new mobile platform offering allowing integration of mobile applications into web and IVR based technologies across the most popular mobile devices," said James Davis, President of Acclaim Telecom Services, Inc. "Initial response by both existing and new clients has been very positive. We believe mobile application integration with IVR and web based customer support initiatives is the next logical progression in ensuring improved customer care as well as the means of providing rapid information availability."
Acclaim Telecom’s Mobile IVR Solution enables businesses to increase customer touch-points by offering an interactive experience for smart phone users. Customers using different smart phone devices access robust mobile applications through a single portal thereby eliminating the need for multiple mobile application support. No other platform provides this range of mobile service capabilities in a single suite. The new Mobile Solution Suite supports key Smartphone platforms for mobile applications on iPhone, Android, Palm Pre, and Blackberry.
About Acclaim Telecom Services
Based in the heart of Telecom Corridor in Richardson, Texas Acclaim Telecom has successfully helped our clients unlock the value of their IVR, Contact Center, and Customer Support Organizations since 1993. Acclaim Telecom offers IVR and Mobile Platform solutions through Hosted Services, Managed Services and outsourced IVR systems, and Extended Life Maintenance Agreements. Learn more about Acclaim Telecom Services at http://www.AcclaimTelecom.com