Our approach is simple. Provide quality products as part of an excellent Customer experience
Green Bay, WI (PRWEB) February 17, 2012
Edenvale Shoppes announced today that it has entered into a relationship with STELLAService on its Teak Patio Furniture site MorethanTeak.com, offering its customers yet another opportunity for feedback and suggestions.
“Our approach is simple. Provide quality products as part of an excellent customer experience,” said Jesse Akre, president of Edenvale Shoppes. “When someone visits one of our websites, a key piece to our customer centric initiatives is to interact with the customer just as if they were in a traditional Brick and Mortar retailer. This goal keeps us very focused on delivering Tier 1 Customer Service as well as providing custom cutting edge technology that facilitates an effective and secure purchase experience. The partnership with STELLAService gives a voice to the customer - so they can let us know how we are doing. Being recognized and listed by STELLAService also demonstrates that Edenvale Shoppes and its numerous ecommerce sites continue to exceed customer expectations.”
“With this latest in a series of strategic partnerships, Edenvale Shoppes continues to focus on getting better at what we do – especially when it comes to the customer,” Jesse Akre adds. “The Team at Edenvale Shoppes prides itself in delivering a top notch experience. We know we can always get better – and STELLAService allows us to listen to and communicate with our best critics.”
Edenvale Shoppes is a leading internet retailer of niche home and patio décor items, home furnishings, as well as premium furniture for your home or patio.
For more information on Edenvale Shoppe’s products, visit one of their premium retail websites:
About Edenvale Shoppes
Since Edenvale launched its first patio furniture site in 2003, it has made great strides towards a goal of being one of the premiere internet retailers of niche home and patio furniture and furnishings. With over 40 ecommerce sites and its own proprietary technology, Edenvale Shoppes and its "Do it better and faster" approach continuously strives for improvement; the result - a more satisfied customer. For more information on our products, visit one of the links below:
Home is everything, so Edenvale Shoppes offers furniture and accessories that you will love to have. The products Edenvale offers will suit anyone's needs and allow them to express their true individual style. Maybe you are looking for casually elegant End Tables to give your living room timeless style. Or maybe it is classic Pendant Lighting that you're dining room or kitchen area needs. If you like to entertain, treat yourself to one of many Coffee Tables or Outdoor Benches to make entertaining indoors or outdoors with friends and family new and exciting. Our selection of Kitchen Tables will embellish your dining areas with a distinct statement for your family and guests to admire. The variety of Teak Patio Furniture at More Than Teak will make outdoor relaxing easy. Our wide selection of Cabinet Hardware and Table Lamps will put the finishing touch on any home decor project. So no matter what products you are looking for, come visit one of our sites today. You will be glad you did.
EdenvaleShoppes.com - A BBBOnline certified and approved company.
You’re paying for their products. The least they can do is pay attention to your needs.
Online retailers have leveled the playing field with price and selection. Now the key differentiator for a shopper is customer service. We all expect a quality experience, but we don’t always get it.
STELLAService is an independent company that rates the customer service performance of online businesses. You could say measuring service quality is an obsession of ours. So much so, we created the most robust evaluation methodology ever assembled — stress testing more than 300 different elements of the online customer experience.
Some e-retailers talk great performance. We find out who really delivers.
Our in-depth evaluations are designed around you and your shopping experience. To find out what that experience may be with a given retailer, our team goes shopping. We navigate sites, we conduct usability tests, we order and return products and we engage in over a dozen interactions with each company’s customer service representatives via phone, email and live chat. And we do it all undercover, so our findings are unbiased and true to the experience.
STELLAService lets you know the best places to shop for the best customer experience.
Our analysts have the training and the first-hand experience to thoroughly investigate the customer service quality of each online business we evaluate. Their job is to collect data and experience life as a customer around every attribute of the online shopping experience. From that, we can assign a rating to each business and compare businesses within their category and the online shopping universe as a whole.
When all the data is in, we report our findings through our online customer service ratings (“STELLA Ratings”): ELITE; EXCELLENT; APPROVED; and NOT APPROVED. All ratings are posted on our site.
Online businesses with ELITE or EXCELLENT ratings are eligible to display our STELLAService seal on their sites. This seal is the only trustmark on the Web that objectively and credibly communicates to shoppers that a business is truly dedicated to providing great customer service. You will also see our ratings and seals integrated into comparison shopping sites as a way to further assist you in your pursuit of a happy online shopping experience.