They don’t always realize how costly delayed training can be. Sometimes the wakeup call happens when a big deal is lost to a competitor or in even worse cases, when stiff fines are imposed for regulatory violations
Las Vegas, NV (PRWEB) September 20, 2006
Complete Mortgage Processing (CMP) is expanding its outreach to mortgage professionals by offering more of the training tools they need to meet the expectations of well-informed homeowners.
The pressure to employ a knowledgeable team increases daily as homeowners become more sophisticated about the financing options available to them. The Internet makes it easy for homeowners to educate themselves on the entire loan process. It’s not uncommon to encounter a borrower who has thoroughly researched the kind of loan they want long before they begin the application process. With this knowledge in hand, borrowers search for a mortgage professional that can deliver the loan program they want and more.
In the mortgage world where brokers, loan officers, and processors sometimes struggle just to keep pace with volume, meeting the demands of a sophisticated borrower becomes even more of a challenge. The busier an office is the more likely important business practices like orientation and training are to fall by the wayside. Sooner or later, tale-tell signs like slow turnaround, staffing issues, errors, and customer satisfaction problems began to surface. It’s when these things happen that mortgage professionals are forced to seek out a solution.
“More than 50% of the clients who come to us for training solutions have challenges that an effective orientation strategy and continuing education program would easily resolve” says Stephanie Graham, founder and CEO of Complete Mortgage Processing. “They don’t always realize how costly delayed training can be. Sometimes the wakeup call happens when a big deal is lost to a competitor or in even worse cases, when stiff fines are imposed for regulatory violations”.
Mortgage professionals seeking supplemental training have a variety of options to choose from at Complete Mortgage Processing. A few popular training formats include:
-Free e-courses and newsletters
-Digital Loan Processor In-A-Box® training guides
-Online interactive quizzes
-On-going training via a members network
-And custom on-site training
Training tools are available 24 hours per day 7 days per week with the exception of live training. Mortgage professionals with unique needs are given the opportunity to have their most pressing question answered via CMP’s “Ask The Mortgage Trainer” service.
For more information, visit the website at http://www.completemortgageprocessing.com
About Complete Mortgage Processing
Complete Mortgage Processing is a nationally recognized mortgage education provider. The company provides training for mortgage professionals in an easy-to-read and easy-to-implement format that is suitable for both novices and veterans alike. The company was founded in 1997 as a contract mortgage processing firm and made a full transition to mortgage education in 2003 in response to client demand. For more information on Complete Mortgage Processing call (702) 444-6249 or visit the website at http://www.completemortageprocessing.com.
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