Launch of New Mortgage Servicing Platform Extends BancTec’s Range of Lending Solutions

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New offering builds on the success of BancTec’s mortgage origination platform, extending service across the total lending lifecycle.

BancTec Mortgage Services

BancTec has extended its range of lending solutions with a new platform for servicing mortgages.

BancTec is now able to provide a one-stop solution covering the total lending lifecycle in this exciting and competitive marketplace.

BancTec, a global leader in business process outsourcing (BPO) for financial transaction automation and document management, has launched a new Mortgage Servicing Platform. Targeted at both new entrants to the market and existing lenders utilizing legacy systems, the platform enables robust infrastructure and streamlined operational processes to be introduced within customer servicing operations.

By offering a highly configurable and functional solution benefiting from the latest technology advances, BancTec can provide a range of deployment, hosting and commercial options. In doing so, the company is confident they have capability to meet the individual requirements of mortgage and other lenders. The platform is expected to attract attention from a wide range of potential users.

Speaking at the launch, James Silcock, EMEA Business Development Director, said: “This latest release demonstrates BancTec’s continued commitment to meeting the needs of the lending market by providing solutions that add value for those looking to transform their businesses. Building on the success already achieved by eFIRST Origin, our origination platform, we are now able to provide a one-stop solution covering the total lending lifecycle in this exciting and competitive marketplace.”

Built on the latest .NET platform, BancTec’s new solution can be quickly and easily installed on existing servers or delivered as a fully hosted service. Integration with existing third-party applications and solutions, including call center operations, is also a straightforward process. Lenders using the fully hosted service have the option to benefit from a substantial reduction in infrastructure and support costs. BancTec’s established support infrastructure can provide 24/7 expert assistance as required.

About BancTec

BancTec is a global leader in business process outsourcing (BPO), providing financial transaction automation and document management services for organizations seeking to drive efficiency in their financial and back-office processes. Headquartered in Dallas with clients in 50 countries, BancTec leverages its proprietary IP and deep expertise to deliver flexible, focused solutions across the financial services, insurance, healthcare, utility, transportation and government sectors. The company operates 19 BPO centers worldwide, utilizing a common technology platform to ensure reliability, security, and consistently high levels of performance. To learn more, visit


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Scott Baradell
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