Motio Persona IQ Powers Seamless Migration and Improved Support Processes for HealthPort’s IBM Cognos Environments

Share Article

Healthport leverages Persona IQ for streamlined Cognos support processes and risk-free transition of Cognos authentication to Active Directory.

Change Cognos authentication providers
If we had attempted this transition manually, there would have been a huge amount of work involved. Manually finding and updating all of the appropriate user, group and role references would’ve been a far more expensive and error-prone process.

Motio, Inc., the leading provider of software for extending and automating IBM Cognos, announced today that HealthPort has leveraged Persona IQ to transition authentication for all Cognos platforms from Access Manager to Active Directory.

For almost a decade, HealthPort has utilized IBM Cognos to guide them with strategic decisions at all levels of the company. Tens of thousands of hospitals, health systems and clinics rely on HealthPort information and audit management technology solutions to securely exchange protected health information while complying with HIPPA regulations.

"One of our recent initiatives has been to consolidate the authentication of multiple existing applications against a common, tightly controlled Active Directory infrastructure,” said Lisa Kelley, HealthPort Director of Financial Reporting. “This presented significant challenges for our Cognos applications, which have historically authenticated against a separate Access Manager instance.”

“Finding a solution which minimized risk and guaranteed that our existing security policies remained intact was very important to us,” said Kelley. “We found Persona and were immediately interested because it seemed like a streamlined way of managing our situation. We’re on Cognos 10 but were using Access Manager for security. Our key requirement was to be on Active Directory and we needed a solution for that. We were very impressed with the smoothness of the transition.”

Like many IBM Cognos customers, HealthPort discovered that migrating their Cognos applications from one authentication source to another was going to create a sizable amount of work for their BI and testing teams. Migrating from one authentication source to another not only causes the CAMIDs of users, groups and roles to change, but also impacts everything from security policies to scheduled deliveries and data level security. “In the case of HealthPort, we’re talking about an organization which has invested a considerable amount of time and energy in carefully configuring and verifying the security policies which govern each BI application and the data which it exposes,” said Lance Hankins, CTO of Motio.

“If we had attempted this transition manually, there would have been a huge amount of work involved,” said Lovemore Nyazema, HealthPort BI Architect Lead. “Manually finding and updating all of the appropriate user, group and role references and then re-verifying access and data level security would’ve been a far more expensive and error-prone process.”

The unique and patent-pending ability of Persona to migrate Cognos environments between authentication sources without affecting the CAMIDs of users, groups and roles ensured that all of the HealthPort Cognos content, schedules and security configuration continued to function exactly as before.

HealthPort is also utilizing the audited impersonation feature of Persona, which empowered their Cognos administrators to improve the way user-reported issues are resolved. “Persona is a much more secure solution. From a security and HIPPA point of view, we get a controlled viewport in the Cognos environment that allows us to see the problems our end-users are reporting without having to have access to those users’ Active Directory credentials,” said Nyazema.

HealthPort is also benefitting from the ability of Persona to blend centrally controlled principals from Active Directory with departmentally controlled principals defined only in the BI realm. “Persona gives us the independence to do what we need to do as a BI team while still adhering to our corporate authentication standards. We don’t have to make requests to another department to create and manage roles and groups which are very specific to the BI applications,” said Nyazema.

A full case study on HealthPort’s use of Persona IQ is available for download on the Motio website.

About HealthPort
HealthPort is the authority on the compliant exchange of protected health information through release of information services and comprehensive audit management technology. Over 13,000 hospitals, health systems, physician practices and clinics nationwide utilize HealthPort’s proven health information solutions to mitigate breach risk, improve financial performance and increase requester satisfaction.

About Motio, Inc.
Motio is an IBM Premier Business Partner, offering a suite of 8 products, which are designed to streamline Cognos and ensure that BI implementations perform in their ideal state. Motio's software portfolio includes MotioCI, a solution that provides version control, release management and automated testing for Cognos, and MotioPI, a free tool designed to ease cumbersome tasks in Cognos. Motio’s product suite aims to assist Cognos developers, empower Cognos administrators, enrich the experience of BI consumers, and simplify the management of Cognos installations. Motio strives to develop software solutions that increase the velocity of BI development teams by guiding them to “work smarter” and enabling them to produce more consistent, accurate and performant BI content in less time.

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Holly Rice
Motio, Inc.
972-447-9595 1029
Email >
Follow us on
Visit website