MT Business Technologies’ Opens an Elite Operations Center to Streamline Service and Deliver Exceptional Customer Service

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MT Business Technologies opened an elite Operations Center in Avon, Ohio, providing support to the Northern Ohio Region and streamlining service operations. MT clients are able to receive real time information on distribution, order processing, billing, and leasing through a centralized customer service team.

MT Business Technologies, Inc.

Specialized in all facets of the business, our Client Specialists are the best of the best, and provide our clients with exceptional customer service.

MT Business Technologies opened an elite operations center in Avon, Ohio. With growing customer demands on multiple locations in MT's Northern Region, the decision was made to consolidate the business operations into one location to support a more efficient service workflow. Located at 1502 Lear Industrial Parkway in Avon, they are positioned at the new entrance ramp to I 90 which allows immediate access to direct routes creating faster delivery and response time for clients. The new center also provides more warehousing space for the retention of a larger stock of parts and supplies enabling service technicians to service customers quickly and efficiently without extended wait time.

The new location also houses an experienced staff of billing, leasing, and order processing specialists, maximizing their talents to provide exceptional customer care and support. The MT Northern Region clients are able to call one number (800.321.5382) to access these specialists which ensures a positive customer experience.

“Specialized in all facets of the business, our Client Specialists are the best of the best, and provide our clients with exceptional customer service,” explains Don Cole, Executive Vice-President MT Business Technologies.

MT Business Technologies provides innovative and proactive technology solutions to aid in the success of small to medium sized businesses. One size does not fit all and scalable solutions are designed to fit each budget. MT Business Technologies prides itself on being an innovative company with an exceptional ability to understand the business needs of their clients. With a strong legacy of over 90 years in business, MT Business Technologies Inc. is a privately held third generation Ohio office solutions firm with six locations across the state. Find out more about MT Business Technologies.

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Don Cole

Gretchen Pfeifer
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